IOSR-JBM   Volume-20 ~ Issue-11 ~ November-2018

Abstract: Although understanding of catalog patronage behavior has progressed substantially in the past decade, two avenues of inquiry have been largely overlooked. Psychographic characteristics have been neglected in favor of demographic descriptors. Analysis reveals a catalog shopping segment motivated primarily by recreational interests and only secondarily by convenience concerns. This finding is contrary to much of the extant research that suggests that catalog shopping is chosen for its convenience. For the current study Both primary and secondary data were collected for the study. Primary data were collected using two questionnaires. Interviews of consumers were conducted with the customers and the retailers........

Keywords: Purchasing Behavior, Psychographic characteristics, shopping pattern

[1]. Minggu (2009). "What is Retailing Concept in Modern Retail?", http://moneyretail.blogspot.in/2009/05/what-is-retailing-concept-in-modern.html
[2]. Berman, Barry and Evans, R. Joel (2002). "Retail Management Strategic Approach". Pearson education Asia, New Delhi, p.125
[3]. Amezon.com retail industry, 2006
[4]. Jayavijayan, D. and Chitra (2008). "Factors Influencing Store Choice", Excel Books, New Delhi, pp. 407-413.
[5]. Loudon David L. and Bitta Della, A.J. (1993). "Consumer Behavior", 4th Edition, McGraw-Hill Education (ISE Editions), Singapore...

Abstract: Civil servants are stated servants who are given authority in the management of the Stated both in decentralization and in regional autonomy. The Medan City Public Works Department must be responsible for the problem of public work services so that good performance is needed in its services. One factor that can affect performance is work stress. Analysis is done using Smart-PLS to find out the indicators that affect the variables. The results showed that thework stress has negative affect and significant to employee performance in Department of Public Work Medan City.

Keywords: department of publics works, employee performance, job stress

[1]. Chu, H. M., Kara, O., Zhu, X., & Gok, K. (2011). Chinese Entrepreneurs: Motivations, Success Factors, Problems, and Business-Related Stress. Chinese Entrepreneurship , III (2), 84-111.
[2]. Dewi, C. I., & Wibawa, I. M. (2016). Pengaruh Stres Kerja dan Motivasi Kerja terhadap Kinerja Karyawan pada PT. Bank BPD Bali Cabang Ubud. Manajemen Unud , V (12), 7583-7606.
[3]. Jum'ati, N., & Wuswa, H. (2013). Stres Kerja (Occupational Stres) yang mempengaruhi Kinerja Individu pada Dinas Kesehatan Bidang Pencegahan Pemberantasan Penyakit dan Penyehatan Lingkungan (P2P-PL) di Kabupaten Bangkalan. Jurnal NeO-Bis , VII (2), 17.
[4]. Kiling, S. L. (2016). Pengaruh Stres Kerja dan Disiplin Kerja terhadap Prestasi pada PT. Pegadaian (Persero) Kanwil V Manado. Berkala Ilmiah Efisiensi , XVI (3), 74-84.
[5]. Mahardiani, Y., & Pradhanawati, A. (2013). Pengaruh Stres Kerja dan Lingkungan Kerja Fisik terhadap Kinerja Karyawan Outsourcing pada PT. Bank Jateng Cabang Koordinator dan Cabang Pembantu Wilayah Kota Semarang. Administrasi Bisnis , II (1), 98-104..

Abstract: The work environment contributes to creating a high work system. It can lead to the realization of better organizational goals. This study examined the effect of physical work environment on employee's performance in sample of field employees. The technique of collecting samples is probability by cluster sampling method. The author used Slovin sampling technique so that 94 field employees (α = 5%) were used as research respondents. Data collection method by distributing questionnaires as many as 20 questions, interview and documentation. Data analysis techniques are descriptive statistical analysis and Structural Equation Modelling (Partial Least Squares) to determine the effect of each variable studied. The results specified that physical work environment quality has a significant positif impact on field employee's performance..

Keywords: employee's performance, physical environment, structural equation model workplace environment

[1]. Hoffmann, G. et al., 2008. Effects of variable lighting intensities and colour temperatures on sulphatoxy melatonin and subjective mood in an experimental office workplace. Appl. Ergon, Volume XXXIX, pp. 719- 728.

[2]. Mathews, C. & Khann, I. K., 2015. Impact of Work Environment on Performance of Employees in Manufacturing Sector in India: Literatur Review. International Journal of Science and Research (IJSR), V(4).

[3]. Ali, S., Chua, L. & Lim, E.-L., 2015. The Effect of Physical Environtment Comfort on Employees' Performance in Office Building: A Case Study of Three Public Universities in Malaysia. Structural Survey, 33(IV/V), pp. 294-308.

[4]. Renah, A. & Setyadi, P. D., 2014. The Influence of Organizational Culture, Working Environment and Educational Training on Motivation and Performance of Government Employees at West Kutai Regency East Kalimantan. European Journal of Business and Management, VI(30).

[5]. Naharuddin, M. & Sadegi, M., 2013. Factors of Workplace Environment that Affect EMployees Performance: A Case Study Miyazu Malaysia. International Journal of Independent Research and Studies, II(2), pp. 66-78..

Abstract: Credit management is an important component in firms that offer credit to clients. Sound credit management is a prerequisite for a financial institutions stability and profitability. The research focused on the effect of credit management on financial performance of deposit taking SACCOS in Nakuru town. The specific objectives of the study were to determine the effect of credit standard and debt recovery on the financial performance of deposit taking SACCOS. The study employed descriptive research design.The target population of the study was 220 employees of the selected SACCOs in Nakuru Town. A stratified random sample of 74 employees was used in the study............

Keywords: Credit Standards, Debt Recovery, Financial Performance

[1]. Bagchi, M., & Ennew, C. (2004)."Information asymmetries and the provision of finance to small firms" International small business journal, 11(1), 35-46.
[2]. Bryman, A., & Cramer, D. (2012). Quantitative data analysis with SPSS for windows. London: Routledge.
[3]. Bryman, F., & Cramer, M. (2012). The Economics of Organization Structure Changes: A US Perspective on Demutualization, Annals of public and co-operative economics, 75 (4), 575-594.
[4]. Chelogoi, M. (2013). "Micro credit and the Poorest of the Poor: Theory and Evidence. Nairobi, Kenya: Author.
[5]. Churchill, G. & Brown, T. (2007). Basic Marketing Research, 6th edn. South Western Publishers..

Abstract: This study examined the effects of service quality perception on bank customers: A comparative analysis between Nigeria and Turkey. Primary data were used and 250 questionnaire were distributed while 245 and 247 were filled and returened by the customers of the selected banks in Nigeria and Turkey respectively.The study employed logit regression analysis as the estimation techniques.From the findings, the result from Turkey revealed that the value of McFadden R-squared was 0.601669 that is 60.2%. which implies that there exist 60.2% variation of the dependent variable (Bank's customer) can be explained by the independent variables (TAN, REL, RES, ASS, EMP). The LR value was 185.7626 and its p-value was 0.00000 implies that the independent variables can jointly influence the dependent variable. In Nigeria, the value McFadden R-squared was 0.573354 that........

Keywords: SERQUAL, Perception, Banks, Customers, and Services

[1]. Ali, M., Asmi, F., Rahman, M., Malik, N. & Ahmad, M.S. (2017) Evaluation of E-Service Quality through Customer Satisfaction (a Case Study of FBR E-Taxation). Open Journal of Social Sciences, 5, 175-195. https://doi.org/10.4236/jss.2017.59013.
[2]. Ali, M. & Raza, S. A. (2015). Measurement of Service Quality Perception and Customer Satisfaction in Islamic Banks of Pakistan: Evidence from Modified SERVQUAL Model. Online at http://mpra.ub.uni-muenchen.de/64039/.
[3]. Alshurideh, M., Masa'deh, R., & Alkurdi, B. (2012). The effect of customer satisfaction upon customer retention in the Jordanian mobile market: An empirical investigation. European Journal of Economics, Finance and Administrative Sciences, 47, 69-78.
[4]. Bhatta, K. R. & Durgapal, B. P. (2016). Service Quality Perceptions and Customer Satisfaction in Nepalese Banking Sector. Indian Journal of Commerce & Management Studies, 7(1), 17-23.
[5]. Black, S., Briggs, S. & Keogh, W. (2001). Service quality performance measurement in public/private sectors. Managerial Auditing Journal, 16(7), 400-405..

Abstract: Initial Public Offerings (IPOs) have recently become popular as way of sourcing for funds by organizations and to the investors by buying shares in those companies. However, IPO can be a risky investment avenue because of uncertainty regarding the future prices of post IPO shares. The purpose of this study was to establish the factors affecting post-initial public offer share price in Kenya. The study was guided by the following specific objectives: to establish the effect of company information on the post IPO share prices in the securities market; to examine how inflation rate, influence post IPO share prices in the market; to evaluate how dividend policy influence...........

Keywords: Company Information, Inflation rate, Post IPO Share Prices, Dividend Policy, Number of shares issued, Nairobi Securities Exchange

[1]. Aggarwal, R. &Rivoli, P. (2016). Fads in Initial Public Offering, Financial Management, 45-57.
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[3]. Alhmed, A. (2011). An introduction to categorical data analysis. New York: John Wiley & Sons Press
[4]. Allen, F. &Faulhaber, G. R. (2015).Signaling by underpricing in the IPO market, Journal of Financial Economics, 2(3), 303-323.
[5]. Andersen T. G. (2003). Return volatility and trading volume: An information flow interpretation of stochastic volatility. Journal of Finance, 5(1), 169-204...

Abstract: Economic growth becomes a concentration that needs to be increased to meet the era of globalization. Government support or role through the Cooperative and UMKM Service program provides assistance in the form of education and training as well as capital assistance to small and medium enterprises and cooperatives that are expected to be able to face free competition. To find out the productivity of cooperatives measured by performance influenced by OCB, work motivation, members and administrators who are willing to do extra activities participate to improve the performance of cooperatives. The purpose of this study is to describe and measure the influence of government roles through related agencies, OCB and work motivation.......... .

Keywords:The Role of the Government, OCB, Work Motivation, Women's Cooperative Performance Participation ,

[1]. Abdullah, Ma'ruf. 2014. Management and Employee Performance Evaluation. Yogyakarta: Aswaja Pressindo.
[2]. Ahdiyana, Maritha, 2014, Dimensions of Organizational Citizenship Behavior in Organizational Performance, Journal of Social and Economic Sciences, Yogyakarta State University.
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[5]. Anwar, M Ansor, 2016. Effects of Internal Resources, Organizational Culture and Competing Strategies on the Motivation and Performance of Jombang Savings and Loan Cooperatives, Merdeka University Malang..