Abstract: Background: This study aims to analyze the direct and indirect influence of service quality and accessibility on passenger satisfaction and its impact on the intention to reuse the Adi Soemarmo Airport Train service in Solo, Indonesia. The main issues identified are the suboptimal service quality and limited accessibility of the Adi Soemarmo Airport Train, as passengers still need to use other modes of transportation to reach the station
Materials and Methods: The research approach employs a quantitative method with Structural Equation Modelling (SEM) analysis, involving a sample of 210 passengers.....
[1].
Adiyani, R. & Darmaningrum, K., 2024, 'Analysis Of The Influence Of Service Quality, Value Perception, And Customer Experience On Repurchase Intention At Pt Kci Indonesia Daop Vi Yogyakarta Through Customer Satisfaction As An Intervening Variable (Case Study On Solo-Yogyakarta Krl Passengers)', Mirai Management Journal, 9(1), 597–617.
[2].
Ardhiansyah, D., 2023, 'The Effect Of On-Time Performance On Repurchase Intention At Citilink Airline At Husein Sastranegara International Airport Bandung', Student Journal, 5(3), 214–299.
[3].
Astuti, C., 2022, 'The Effect Of Social Media Marketing And Brand Trust On Repurchase Intention With Customer Satisfaction As An Intervening Variable'.
[4].
Christiani, A. & Kayrra, A., 2024, 'The Effect Of Accessibility, Connectivity, Service Quality, And Passenger Satisfaction On Passenger Loyalty At Jakarta Mass Rapid Transit (Mrt)', Industrial System Engineering Journal, 13(2), 17–28.
[5].
Darunanto, D., 2024, 'Customer Loyalty Determination: Analysis Of Reliability, Facilities, And Passenger Satisfaction On Railways', Journal Of Economics And Information Systems Management (Jemsi).
