IOSR-JBM   Volume-17 ~ Issue-1 ~ January-2015

Abstract: The real organization of human resource management is organizational culture and its reformation and management. Ethos is closely related to organizational strategy, structure and intention. It influences staff's notice of job selection, evaluation training, and reward and so on. In addition to the normal pressures of man-management, managers are now required to deal with challenges, friction and misunderstandings emanating from cross ethnic differences. Effective management in the modern environment necessitates cross ethnic competency in order to get the best out of a multiethnic team. With the growing significance of developing economies in the global business environment,

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Abstract: The term Human Resource Management is used to describe the entire workforce of an organization. Through the etymological meaning has got its recognition gradually. A paradigm shift is worth mentioning in this regard when the connotation of "personnel management" related to industrial psychology, welfare management started to digress and it evolved in to "Human Resource Management. The Co-relation is also evident from economic perspective too. The four factors of production comprise the entire gamut of economics and one such variable "Labor" is highly predominant factor. The purpose of writing this article is to highlight the growing importance of proper workforce planning in relation todata analysis in various domains such as healthcare in the United States, the public sector in Europe, retail in the United States and manufacturing and personal-location data globally, the economy as a whole is dependent on manpower, the biggest backbone of a nation leveraging on the right talent.

Keywords: Human capital analytics, performance drivers, goal setting.

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[2]. Cappelli, P-(2008) "Talent management for the 21st century, Harvard Business Review
[3]. Lado, A. and Wilson, M. (1994). "Human Resource Systems and sustained competitive advantage‟.
[4]. Cunningham, I. (2007a). "View Point: talent management-making it real‟. Development and learning in organization.
[5]. Armstrong, M. (2006). A Hand book of Human Resource Management practice, 10th edn. London: Kogan Page.
[6]. Willams, M. (2000). "Transfixed assets‟, People Management.
[7]. "Discovery of Strength‟ by Marcus Buckingham.
[8]. Wolf, A. and Jenkins, A. (2006)- Human Resource Management.

Abstract:Online shopping is a well-known phenomenon around the world. Bangladesh is not so far behind. A good number of online shopsare getting launched. This study explores the acceptance of online shopping in Bangladesh from consumer's perspective. The present scenarios and behaviors among the internet users of Bangladesh are presented in the study. The reasons and inhibitions are also analyzed. Online shopping is in a race with traditional shopping. Which one is winning in the current scenario, it has also been disclosed in this paper. A recommendation to the online shop owners has also been given at the end of this study.
Keywords: Acceptance, Bangladesh, E-shopping, Internet shopping, online Shopping, E-commerce, E-business, E-consumers

1]. Rosen A (2002), 'The E-commerce-Question and Answer Book: A Survival Guide for Business Managers.' USA: American Management Association.
[2]. http;//www.internetlivestats.com
[3]. http://www.btrc.gov.bd/content/internet-subscribers-bangladesh-august-2014
[4]. http://www.businessnews-bd.com/index.php?option=com_content&view=article&id=7669%3Abangladesh-opens-national-payment-switch-for-e-transactions-&Itemid=34
[5]. Szymanski, David M and Hise, Richard T(2000), 'E-satisfaction: An initial examination', Journal of retailing, 76 (3), 309-322.
[6]. Lee, MKO and Turban E L (2001), 'A trust model for consumer internet shopping', International Journal of Electronic Commerce 6, pp 75-91,2001.

Abstract:What is the theoretical rationalefor the case method given its excessive dependence on speech as the main mode of instruction and learning? This paper argues that the problem of speech has not been adequately understood in the business school classroom. This is because the term 'speech' subsumes both 'intentional' speech and the 'sense of being spoken' through the 'desire of the Other.' The former relates to a situation where the speaker knows what he is going to say and then goes on to say it. The latter relates to a situation where the speaker finds that he is saying something more or something less than what he consciously intended to say. It could also be the case that he winds up saying something Other than what he consciously intended to say. In other words, there is a difference between articulation and reconstructing the intentionbehind the articulation in an act of speech. This is the main reason why both instructors and students are afraid to 'let-go' in the case method of instruction.

[1]. H. G. Ginott, "Teaching and teachers: Three views,‟ in L.B. Barnes et al, Teaching and the case method (Boston: Harvard Business School Press, 1994), 266-267.
[2]. S.K. Srinivasan (Co-ord.) "What is the future of the case method in management education in India?‟ Vikalpa: A Journal for Decision Makers, 30(4), Oct-Dec 2005, 87-131.
[3]. A. Towl, To study administration by cases (Boston: Harvard Business School, 1969), 5.
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[7]. D. Evans, "Formations,‟ An introductory dictionary of Lacanian psychoanalysis,‟ (London and New York: Routledge, 1979a), 66.
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Abstract:Modern SWOT analysis was explained first (not originated) by Albert Humphrey in the 1960 and 70s using data from Fortune 500 companies, when he led a convention at the Stanford Research Institute. Thirukkural SWOT model is an ancient model developed on the basis of observations of the composer almost 2000 years ago. Thirukkural , the pancham veda (Fifth sacred book) of Tamilians is being looked at as a management handbook in this study. It has been analysed whether the book gives us an exact model of SWOT (Analysis of Strengths, Weaknesses, Opportunities and Threats) analysis for an entrepreneur. The observations and readings lead to a more detailed SWOT model in Thirukkural. There are terms which are explained through a set of many verses. For example opportunity scanning has been explained in the chapter 49.

[1]. Ka Naa Subramanyam, " Thiruvalluvar and His Thirukkural‟ Bhartiya Jnanpeeth, New Delhi, 1987.
[2]. Dr. Inderraj Baid, "Jain Tamil Sahitya aur Thirukkural‟ Samyaggyan Pracharak Mandal, Jaipur,1987.
[3]. Govind Rai Jain Shastri, "Kural Kavya‟, Vitrag Wani Trust Registered,TikamGarh , M.P.,2001.
[4]. P. S. Sundaram, "The Kural. Penguin Books: London, 1990.
[5]. En.wikipedia.org/wiki/SWOT_analysis, retrieved on 12/12/2014.
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[7]. Ryan Goodrich, "SWOT Analysis: Examples,Templates and Definition‟ Business news Daily, October, 2013.

Abstract:The study empirically tests and compares the pricing performance of two alternative futures pricing models; the standard Cost of Carry Model and Hsu & Wang Model (2004) for three futures indices of National Stock Exchange (NSE), India – CNX Nifty futures, Bank Nifty futures and CNX IT futures. It is found that, the Hsu & Wang Model with an argument of incomplete arbitrage mechanism and real capital markets are imperfect, provides much better pricing performance than the standard Cost of Carry Model for all the three futures markets. On the basis of Mean Absolute Pricing Error (MAPE), CNX Nifty Futures contract with highest trading history and trading volume is preferred, followed by Bank Nifty futures and CNX IT futures contract for both the pricing models. This result implies that Indian futures markets are imperfect and arbitrage process cannot complete. Degree of market imperfection might influence the pricing error. Therefore, investors should know the degree of market imperfection of the futures markets in which they would like to participate.

Key words: Degree of Market Imperfection, Futures Indices, Futures pricing models, pricing Performance

1]. World Federation of Exchanges, Market Highlights (n.d) retrieved from, http://www.world-exchanges.org/files/2013_WFE_Market_Highlights.pdf
[2]. Cornell, B., & KR French (1983a). The Pricing of Stock Index Futures. The Journal of Futures Markets, 3(1), 1–14.
[3]. Cornell, B., & KR French (1983b). Taxes and the Pricing of Stock Index Futures. The Journal of Finance, 38(3), 675–694.
[4]. Panayiotis C. Andreou & Yiannos A. Pierides (2008), Empirical investigation of stock index Futures Market Efficiency: the case of the Athens Derivatives Exchange; The European Journal of Finance,14 (3), 211–223
[5]. Darren Butterworth., & Phil Holmes (2002). Inter-market spread trading: evidence from UK index futures Markets, Applied Financial Economics, 783 – 790.
[6]. Joseph K. W. Fung & Paul Draper (1999), Mispricing of Index Futures Contracts and Short Sales Constraints, The journal of Futures Markets, 695-715
[7]. Gay, GD., & DY Jung (1999). A further look at transaction costs, short sale restrictions, and futures market Efficiency: The case of Korean stock index futures. The Journal of Futures Markets, 19(2), 153–174.

Abstract:In the era of Internet and the accelerating rate of using the e-context as a marketing tool by wide range of companies, customer retention becomes a crucial element in firm's survival. Losing customers to competitors in e-context is a constant threat as it is a click away .The current study aims at at investigating the influence of five customer factors namely; E-Trust, Prior Experience, Customer's Perception of Feedback, E-Loyalty and Digital Awareness on Customer Retention. The study has investigated whether E-Service Recovery Satisfaction (E-SRS) has a mediating role on these relations in Airline Industry in Malaysia. A questionnaire is designed as a data collection tool. The unit of analysis is Malaysian passengers who used the local Airlines and faced a service failure. Sequential Equation Modeling is employed to analyze the data collected using closed-ended multiple choice questionnaire.

Keywords: Customer Retention, E-Service Recovery Satisfaction, Prior Experience E-Trust, Customer's Perception of Feedback, Digital Awareness, E-Loyalty.

[1]. Adebiyi, S. O., &Adeola, M. M. (2014). Service Quality, Perceived Value and Customer Satisfaction as determinant of Airline choice in Nigeria. International Letters of Social and Humanistic Sciences, (09), 66-80.
[2]. Alonso-Almeida, M. D. M., Bernardo, M., Llach, J., &Marimon, F. (2014).Building loyalty through functional and hedonic quality. Industrial Management & Data Systems, 114(3), 3-3.
[3]. Andreassen, T. W. (1999). What drives customer loyalty with complaint resolution? Journal of Service Research, 1(4), 324-332.
[4]. Arokiasamy, A. R. A. (2014). Service Quality on Customer Loyalty and Intentions to Switch in the Airline Industry in Malaysia. Australian Journal of Basic and Applied Sciences, 8(6), 279-284.
[5]. Bart, Y., Shankar, V., Sultan, F., & Urban, G. L. (2005). Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study. Journal of marketing, 69(4), 133-152.
[6]. Bashar, A., &Wasiq, M. (2013).E-satisfaction and E-loyalty of Consumers Shopping Online. Global Sci-Tech, 5(1), 6-19.

Abstract:Training programs with emphasis on practical learning, targeted at the unemployed youth, who make a proactive beginning to learn the chosen-skill, play a crucial role in their skills and economic development. Such skill (technical) trainings, offered as a capsule, along with and adequate focus on motivational, managerial and financial literacy inputs bring the desired change in the unemployed youth which reflects in their taking up self-employment ventures for their own economic prosperity and their respective areas as well. The very fact was proved beyond doubt by the establishment and spread of Rural Development and Self Employment Training Institutes (RUDSETIs) in 1982 and thereafter in select locations across the country.

[1]. Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat, World Population Prospects: The 2010 Revision, http:/esa.un.org/unpd/wp/index.htm
[2]. United Nations (2003) and Bel and Blanchflower (2009)
[3]. Banerji, G.D. (2011), "Rural Entrepreneurship Development Program in India," Occasional paper-57, Department of Economic Analysis and Research, National Bank for Agriculture and Rural Development (NABARD), Mumbai, 2011
[4]. ChenoyDilip (2012), "Skill Development in India - A Transformation in the Making", India Infrastructure Report 2012
[5]. Ministry of Rural Development, Government of India (2010), "National Rural Livelihoods Mission Framework for Implementation-221210"
[6]. Awasthi, Dinesh (2011), "Approaches to Entrepreneurship Development: The Indian Experience", Journal of Global Entrepreneurship Research, Winter & Spring, 2011, Vol.1, No.1, pp.107-124

Abstract:This study examined the extent to which changes in government and political issues have affected the non-manufacturing sector of the economy putting the hospitality industry as the study base. The study covered both private and public owned hotels in Rivers State capital, Port Harcourt. Data were collected and analyzed using simple percentage and frequency distribution table. The results of our study revealed a link that management of this organization amongst others has contributed to its poor performance. The study concluded that incessant changes in government and their massive interference in the management of this industry have great effect. Also, political instability and legal system contributed greatly to their failure. It was therefore recommended that this sector of the economy should be privatized and not be allowed to be controlled by government selection and appointment. Management positions should be based on managerial capabilities and knowledge. Also, educational trainings and seminars should be often conducted to improve knowledge.
Keywords: hospitality industry, organization, political factors and politics.

[1]. Allen, A. C (1979) Educational Research. African-Fep Publishers, LTD Onitsha, Nigeria.
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Abstract:This study uses CRR model and BCC model to estimate the technical and scale efficiency of commercial banks in India during the periods 2006-2010. The results indicate that deregulation of banking sector has led to an increase in the efficiency of commercial banks in India. This increase in efficiency of banks in India is not only because of increase in pure technical efficiency but also due to increase in its scale efficiency. The results show large spread of technical efficiency between companies during the period. The estimated results also shows that performance of private sector banks has been better than public sector banks during the period and source of inefficiency is mainly due to its scale rather than pure technical inefficiency.

Keywords: DEA; Efficiency; DMU; CCR model; BCC model

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Abstract:This paper x-rays guiding organizational changes which is basically any alterations in people, structure, or technology. Today's change issues: changing organizationally cultures, handling employee stress, and making change successfully are critical concerns for today's managers. This means that a contemporary or current manager must be well equipped to handle today's dynamic and uncertain environment. The only constant thing about change is that it is constant. Managers these days don't have the luxury of dealing with change only once in a while. No. the workplace now seems to change almost continuously. Being prepared isn't only for the Boy Scouts alone anymore, it should also be for managers dealing with a workplace that is constantly changing. And being prepared means taking initiative ideas and being ready for the changes

Keywords: organizational change, internal forces, and external forces.

[1]. Baridam Don (1995) Research Methodology in Administrative Sciences Publisher
[2]. Burke, W., & Warner, A. (2001). The Denise of Organizational Development. Journal of Contemporary
[3]. Ezejulue, A. C and Ogwo, E.O (2008): Basic Principles in Managing Research Project. A.F.P Limited Nigeria
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Abstract:The growth of the internet as a viable business vehicle for conducting business transactions is one of the phenomena of modern information technology and has already had a significant impact on the business community, providing new methods of conducting business on a global basis (Jutla et al, 1999). E-commerce adds to the transparency and convinience of doing business and creates a level playing field. This study sought to analyse current technology enabling e-commerce. The study described and explained the diverse types of e-commerce technologies used in Zimbabwe. The study also came up with most common barriers and benefits of using e-commerce technology as well as the usage level of these technologies in Zimbabwe. The world wide web was discovered to be the mostly used e-commerce technology in Zimbabwe.The study recommended companies to adopt the current technology enabling e-commerce so that they can be globally competitive.

Keywords: barriers, benefits, e-commerce, technology, usage level

[1]. C. Janssen, Transaction Processing System, available at http://www.techopedia.com/definition/707/transaction-processing-system-tps, Accessed 6 September 2014
[2]. D. Jutla, Developing internet e-commerce benchmarks, Information Systems, 24(6), 1999, 475-493
[3]. K. Makwembere, Technology you can count on, Zimbabwe Independent, 2013-04-05, http://www.theindependent.co.zw/2013/04/05/technology-you-can-count-on
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[5]. R. Duncombe, and R. Heeks, E-commerce for small enterprise development: a handbook for enterprise support agencies in developing countries, Institute forDevelopment Policy and Management (IDPM), University of Manchester, PrecinctCentre, Manchester, 2005
[6]. N. Zanamwe, M. Bere, C. Zungura, S. A. Nyamakura, and B. Muchangani, E-commerce usage in pharmaceutical sector of Zimbabwe, Journal of Internet Banking and Commerce, 17(1), 2012

Abstract:The purpose of present research is to investigate relationship and between time management and professional stress among bank managers. Moreover, it investigates gender difference on the variables of time management and professional stress. The sample consisted on hundred subjects, was taken from various bank of Government sector. How organize are you and Professional life Stress scale were used to assess time management and professional stress in bank managers. Pearson product moment coefficient of Correlation and t-test were calculated for analysis of data. Results indicated that there is a significant negative correlation between time management and professional stress. Additionally, there is no significant differences in male and female on the variables of time management and professional stress among bank managers

Keywords: Stress, stress at workplace, time management, bank managers.

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