IOSR-JBM   Volume-17 ~ Issue-6 ~ June-2015

Abstract: The interrelationship between the various factors of consumer behavior like motivation, belief and attitude is studied in reference to consumer market and industrial market. The jurisdictions of the work were Southern districts of West Bengal, India. The cauterization is as follows : Section I deals with 'Introduction'. The researcher discusses about salient features of honey. Section II elaborates the various aspects of 'Consumer Behaviour' as a process and Howard and Seth Model. In the next section 'Literature Review' one can find a summary on the existing literature available pertaining to the topic of the present study. Section IV deliberates on 'Research Methodology'.

[1]. Belk, Russell W., Güliz Ger and Søren Askegaard (2003). The Fire of Desire: A Multisited Inquiry into Consumer Passion, The Journal of Consumer Research, Vol. 30, No. 3 (December), pp. 326-351, The University of Chicago Press, table URL: http://www.jstor.org/stable/10.1086/378613.
[2]. Berger, Ida E. (1992). The Nature of Attitude Accessibility and Attitude Confidence: A Triangulated Experiment, Journal of Consumer Psychology, Vol. 1, No. 2, pp. 103-123, Society for Consumer Psychology, Stable URL: http://www.jstor.org/stable/1480360. [3]. Berger, Ida E. and Andrew A. Mitchell (1989). The Effect of Advertising on Attitude Accessibility, Attitude Confidence, and the Attitude-Behavior Relationship, The Journal of Consumer Research Vol. 16, No. 3 (December), pp. 269-279, The University of Chicago Press, Stable URL: http://www.jstor.org/stable/2489508.
[4]. Berger, Ida E. and Ruth M. Corbin (1992).Perceived Consumer Effectiveness and Faith in Others as Moderators of Environmentally Responsible Behaviors, Journal of Public Policy & Marketing, Vol. 11, No. 2 (Fall), pp. 79-89, American Marketing Association, Stable URL: http://www.jstor.org/ stable/30000276.

Abstract: This paper examines what is new in the concept of HRM in comparison to PM in organisations. It took an in-depth look at the transition from Personnel Management to Human resource management, showing that HRM is not different from PM but just an improvement to the traditional PM practices. Understanding the issues that led to HRM developments will make it easier to dispel any contention that they are two different ideologies. The paper went further to look at the evolution of PM as well as HRM, and evaluates current Human resource management practices within some organisations. This paper presented an empirical study using in-depth research and review of current literature to identify the current state of knowledge and to outline some of the opposing positions that are being expressed by the various schools of thought.

Keywords: Human Resource management and Personnel Management.

[1]. Armstrong, M. (1987) "HRM a case of the emperor‟s new clothes‟. Personnel Management 19 (8), 30 – 55
[2]. Armstrong, M. (1989) "Personnel and the bottom line‟. Institute of Personnel Management London.
[3]. Armstrong, M. (2000) "The name has changed but has the game remained the same? Employees relations 22 (6), 576 – 593
[4]. Aycan, Z. (2001). "Human resource management in Turkey-Current issues and future challenges.‟ International Journal of Manpower 22(3), 252-260
[5]. Beardwell, J., and Claydon, T., (2007) Human Resource Management: A Contemporary Approach. 5th ed. Harlow: FT Prentice Hall

Abstract: In recent years, a no. of indicators are used to measure the operational efficiency of insurance industry. New Business Procured, No. of policies per branch and per agent, premium income per branch and agent, ratio of expenses to premium income etc., are calculated to measure the efficiency and productivity of insurance industry. More specifically the insurance authorities are using "Claims Settlement Ratio" as one of the important measure to attract and satisfy the people and policyholders. Claims management has become a part of the work-culture of the insurance industry.

[1]. Butler, S and Francis, P. (2010) "Cutting the cost of Insurance Claims, taking control of the process" Booz and Co. retrieved from www.booz.com/media/file/cutting_the_cost_of_insurance_claims. pdf
[2]. Capgemini (2014) Global Trends in Life Insurance: Claims
[3]. Capgemini and Efma (2014) World Insurance Report -2014.
[4]. Insurance Institute of India (2010) The Journal of Insurance Institute of India, Vol.36, July-Dec, 2010
[5]. IRDA (2014) IRDA Journal, Vol.12, No.6, June, 2014.

Abstract: Despite the increasing importance of enterprise risk management in enhancing shareholder value and organisational performance, research on risk management related issues have drawn little attention. The primary aim of this survey is to analyse the current state of ERM practices in the Nigerian banking sector. A cross-sectional data was collected through 722 questionnaires that were distributed to the top, middle and lower level managers in all the commercial banks in Nigeria. The findings revealed that the current focus of ERM efforts and areas of risks that present the greatest threats to the banks are positively significant to the current state of ERM practices.

[1]. Adeleye, B. C., Annansingh, F., &Nunes, M. B. (2004). Risk management practices in IS outsourcing: an investigation into commercial banks in Nigeria. International Journal of Information Management, 24 (2), 167-180.
[2]. Ajibo, K. I. (2015). Risk-based regulation: the future of Nigerian banking industry. International Journal of Law and Management, 57(3), 201-216.
[3]. Dabari, I. J., &Saidin, S. Z. (2014). A Theoretical Framework on the Level of Risk Management Implementation in the Nigerian Banking Sector: The Moderating Effect of Top Management Support. Procedia-Social and Behavioral Sciences, 164, 627-634.
[4]. Hassan Al-Tamimi, H. A., & Mohammed Al-Mazrooei, F. (2007). Banks' risk management: a comparison study of UAE national and foreign banks. The Journal of Risk Finance, 8(4), 394-409.
[5]. Altuntas, M., Berry-Stölzle, T. R., & Hoyt, R. E. (2011). Implementation of enterprise risk management: Evidence from the German property-liability insurance industry. The Geneva Papers on Risk and Insurance-Issues and Practice, 36(3), 414-439.
[6]. Arena, M., Arnaboldi, M., &Azzone, G. (2010). The organizational dynamics of enterprise risk management. Accounting, Organizations and Society, 35(7), 659-675.

Abstract: The study analyzed the factors affecting family owned businesses in Abia state, Nigeria. It employed random sampling technique in the selection of location and 100 respondents from whom data and information were elicited using pretested and well structured questionnaire. In the course of data analysis, multiple regressions model and the Pearson's correlation coefficient were used. The analysis of factors affecting performance of family owned business showed that among the variable considered as factors influencing the performance of family owned business in the study area, Age, Education, Line of business, Years of Experience, Household Size and Annual income of the respondents were significant at 1-percent level, The R2(coefficient of determination) which shows the total variation of the dependent accounted for by the independent variables was 0.723 (that is 72.3%). The F-statistic value (20.028) was also significant at 1% indicating that the model was adequate.

[1]. Bjuggren, R.H. and Sund K.S (2001), Family business succession: towards future research; in Leo Paul Dana (ed). Handbook of Research on International Entrepreneurship, U.K Cheltenham Edward Edgar, pp.765-780
[2]. Demsetz, W.G. and Lehn, S.N., (1985), "Culture and Continuity in family firms," Family Business Review, Vol. 1, No. 1, pp.37-50
[3]. Economic intelligence unit, (2013), Family and Enterprise Chapter in Carter, S. and Evans-jones, D. Enterprise and Small Business: Principles, Practice and Policy.
[4]. Fabay0, C.B, (2009), "Family Business Leadership Transition: How an adaptation of executive coaching may help", Journal of Management and Organization, Lyndfield, Vol. 15, No. 3, pp.378-392.
[5]. Family firms magazine (2002), "Family Business Leadership Transition: How an adaptation of executive coaching may help", Vol. 15, No. 3, pp.38-39.

Abstract: Censor used as verb in 'Licensing Act-1662' which meant to examine or remove parts of Book, News paper, Drama, film etc. Gradually the word' Censor Board' and 'Censorship' came from censor. 'Censor Board' means a group of persons appointed to examine books, manuscripts, news papers, films etc. before they reach the public; 'Censorship' means the office work to exercise the power on book, news paper, drama and film etc. Censorship is an act, a policy and a system of censoring which is an important political tool of control over media and film of any country by the government. It is specially imposed on film because film has an extra power to influence the public. American government realized this truth then they thought that somehow a controlling system on film should be created. Accordingly they framed and declared "Film Control Order' at Sicago in 1907. The primary objective of this study is to find out the censorship management sector of Bangladesh which practices in issuing censorship certificate and the role of BFCB's support in implementing the managerial activities. This study has used both primary and secondary data collection techniques. Various problems have identified& recommendations are also included in the study.

Keywords: Censorship, Bangladesh Film Censor Board, Administrative Rules & Regulations of Censorship, Censorship Certificate.

[1]. Bhowmik Someswar , Censor O Cinema, Proma Publication, Kolkata India,1988.
[2]. Khasru Mohammad , Bangladesher Cholochitro Songsod Andolon, Porua, Shahbag, Dhaka, Bangladesh,2004.
[3]. Kolker robert , Film, Form, and Culture; The MacGraw- Hill Companies, U.S.A ,1999.
[4]. L. Bare Richard , The Film Director,Macmilan Publishing Co.,Inc. ,Canada,1976.
[5]. Litman, Barry R., The Motion Picture Mega- Industry, Allyn and Bacon, Boston, U.S.A, 1988.
[6]. Long Ben, Making Digital Vedio, Charles River Media, U.S.A,2002.

Abstract: The workers in South Asia sexually harassed by the co-workers and by the employers. Both men and women can be sexually harassed in workplace in South Asia. The national laws of the South Asian Countries prohibits sexual harassment in the workplace. The International Labour Organization also addressed the sexual harassment issue and it addressed the sexual harassment as a prohibited form of sex discrimination. In the workplace, individuals who face sexual harassment can find themselves under pressure to grant sexual favours in return for keeping their job or advancing their career. ILO Considers the sexual harassment as a violation of fundamental rights of the workers. Sexual harassment is believed to be widespread in workplaces in the formal and informal sector. This paper will discuss the concept and types of sexual harassment in workplace and this paper will also discuss the reasons, effects and preventive measures of sexual harassment in workplace in South Asia.

Keywords: Sexual Harassment, Workplace, South Asia

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Abstract: Today the world that we live is fast changing one and in this dynamic environment of business there is continues need of new and innovative approaches for customer engagement and customer loyalty. The Coca-Cola India had started the project entitled as "Happiness on Go…" i.e. the products of Coca-Cola will be sell on the truck which is designed with the Coca-Cola Poster and Billboards and sell the product all around the Nasik City in Maharashtra. The project consist the selling of Coca-Cola product at Small, Medium and Large packs of THUMS UP, COKE, FANTA, and SPRITE charging at Rs5/-, Rs10/- and Rs15/- respectively. The aim was to cover the area where outlets and dealers could not reach. So the objectives can be fulfil of refreshing everyone and promoting the happiness. Researcher had survey the Nasik city for the point of sale for "HAPPINESS ON GO…" and suggested the marketing strategies and intends to show various opportunities where the it can cover the areas and promote its products where consumer demands and everyone can refresh.

Keywords: Happiness On Go, Marketing Strategies for HOG, Opportunities etc.

[1]. Coca Cola Manuals and Reports. [2]. Survey Conducted on own Basis. Newspaper [3]. Times of India [4]. Regional Newspaper : Lokmat, Divya Marathi
BOOKS
[5]. Marketing Management- Philip Kotler.
[6]. Marketing Management :- T.Panda
[7]. Research Methodology- C.R. Kothari.

Abstract: Modeling and managing the performances of a service industry is challenged due to the randomness of arrival and service time. This paper considers one bank in Addis Ababa and tries to model its service performances as a multiple server queue structure system. Secondary data related to arrival rate, service time and cost are collected from the same bank for a period of one month. The data was fitted in the model and tested using the enterprise dynamic simulation system. The findings of the study show that both arrival of customers and service time rate of servers follow a Poison exponential probability distribution respectively. Moreover, the optimum number of the servers resulted from the model is found to be five serves but with a low server utilization rate of 0.578. Therefore the bank is recommended to improve its server utilization

Keywords - performance, queue, probability distribution, customers .

[1]. Ahmed S. A.,AL-Jumaily, D. H.-J. (2011). Automatic Queuing Model for Banking Applications. (IJACSA) International Journal of Advanced Computer Science and Applications .
[2]. Azmat, N. (2007). Queuing Theory And Its Application: Analysis Of The Sales Checkout Operation In Ica Supermarket. Dalana: University of Dalarna, Department of Economics & Society.
[3]. Bank J. (1999), "Introduction to simulation," In Proceedings of the 31st conference on Winter simulation: Simulation---a bridge to the future, Vol. 1, 1999, pp. 7-13.
[4]. Bhathawala, B. P. (2012). Case Study for Bank ATM Queuing Model. International Journal of Engineering Research and Applications (IJERA) .
[5]. Bhavin P. and Bhathawala P. (2012) , Case study for bank ATM queuing model," International Journal of Engineering Research and applications (IJERA), 2(5), pp1278-1284.
[6]. Boxma, O.J and Cohen, J.w. (1997), Heavy-Traffic analysis for the GI/G1 Queue with Heavy-Tailed distribution, , Kluwer Academic Publishers 33(1-3), pp 177-204