IOSR-JBM   Volume-17 ~ Issue-8 ~ August-2015

Abstract: Fast food restaurants usually have a seating area in which customers can eat the food on the premises, orders are designed to be taken away, and traditional table service is rare. Orders are generally taken and paid for at a wide counter, with the customer waiting by the counter for a tray or container for their food. A "drive-through" service can allow customers to order and pick up food from their cars. Nearly from its inception, fast food has been designed to be eaten "on the go" and often does not require traditional tableware and is eaten as a finger food.

[1]. Rakesh Mohan Joshi (2012). International Business (8th ed.) Printed in OXFORD University Press New Delhi. [2]. Hill, C., Jones, G. (2010). Strategic Management an Integrated Approach (9th ed.). Printed in the United States of America: South Western, Cengage Learning.
Chapters in Books:
[3]. International Cultural Environment: [4]. Rakesh Mohan Joshi (2012). International Business (8th ed.) Printed in OXFORD University Press New Delhi.

Abstract: In an organization that is engaged in the service, there are various elements of interest in Human Resourcess, this is a picture of an organization with high complexity. Complexity is a potential source of conflict caused by friction and conflicts of interest that affect the working conditions and commitmnet resourcess. In connection with this matter, conducted qualitative research through case studies in organizations engaged in the services sector, are focus on the formulation of the problem of how the conflict in the unit description Center Management Station (CMS), the impact of conflict on job stress and commitment that happen, descriptions of conflict and alternative solution. The survey results revealed no irregularity in resourcess to occupy certain positions by the CEO. Style behavior undertaken by the CEO cause a conflict of interest among existing resourcess and impact on commitment.

[1]. Bagyo,Yupono.2014, A Study Organizational Commitment In Work Stress Resulting From Standard Operational Procedure,IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 16, Issue 8. Ver. II.
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[3]. Chistopher, W.Moore.1986, The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco: Jossey-Bass, 1986, page 174.
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Abstract: Organized retail or modern retail sector is projected to be 5.5 trillion Rs. in 2018-19 in India. And mall is playing a big role in the Indian organized retail. Mall or Shopping centre development is a direct function of the health of the country's organized retail and the real estate sector in general. Driven by a growing economy, changing lifestyles, strong income growth and favourable demographic patterns, malls in India are expanding at a rapid pace. The malls in India today are reflections of lifestyles of catchments. Shopping centres, today are more than just shopping avenues. But to make a mall run successfully in today's cut throat competition, management has to provide all the possible services to the customers of all age group. And quite a lot depend on relation between tenants (small retailers) and mall management. But there are some tenant's issues which majority of malls is facing today

[1]. Agarwal, Priyanka (2004), "Branding of a Mall: Kolkata is happening @ forum", Marketing Mastermind Magazine, ICFAI University Press, Hyderabad, June, pp. 44-51.
[2]. Bailey, Rasul (2011), "The Recipe for a Successful Mall", April 25, http://www. livemint. com/ Companies/ zmjAyu TABs D6 eb8IdGx0rN/The-recipe-for-a-successful-mall.html
[3]. Dahiya, Vivek (2008), "Demystifying Tenant Mix of Malls in Delhi and Mumbai", Image Retail Magazine, Images Multimedia Pvt. Ltd, New Delhi, October, pp.126-130. [4]. Jones Lang LaSalle Research Report (2014), "Delhi has highest vacancy rate among emerging Asian cities", http://rai.net.in/Resource/772626383_Delhi-has-highest-vacancy-rat.pdf

Abstract: The study focuses on the recent adoption status of International Financial Reporting Standards (IFRS) in a developing economy like Bangladesh. The objectives of this paper are to identify the development of the accounting profession in Bangladesh, the legal and regulatory framework of accounting, IFRS adoption process, benefits and challenges of adopting IFRS in Bangladesh. The study is purely based on the information from prior works of literature and secondary data sources.

[1]. Tomaszewski, G. S., and Showerman, S, IFRS in the United States: Challenges and Opportunities, Review of Business, vol. 30 (2),2010, pp. 59-71
[2]. Edwards, J. R, Financial Accounting (London: Institute of Chartered Secretaries and Administrators, 2009).
[3]. Adekoya, O, Similarities and Differences, IFRS and Nigerian GAAP (Lagos: Pricewater House Coopers International Limited, 2011)
[4]. Epstein, B. J, The economic effects of IFRS adoption. The CPA Journal, 2009, pp. 26-31.
[5]. Odia, J.O. & Ogeido, K. O, IFRS Adoption: Issues, Challenges and Lessons for Nigeria and other Adopters, Mediterranean Journal of Social Sciences, 4(3), 2013, pp. 389-399.
[6]. Fosbre, A. B., Kraft & Fosbre, The Globalization of Accounting Standards: IFRS versus US GAAP. Global Journal of Business Research, 3(1), 2009, pp. 61-71
[7]. Mir, M. Z., and Rahaman, A. S, The adoption of international accounting standards in Bangladesh. Emerald journal article, 18(6), 2005, pp. 816-841.

Abstract: This paper seeks to examine the extent to which knowledge management improves the Performance of Selected Commercial Banks in Awka. The study specifically sets out to determine if there is a significant relation between knowledge identification and organizational performance. It also examines the extent to which knowledge acquisition affects the performance of an organization. This study employed descriptive research design; primary source of data are the major instrument used for this study. Pearson's product moment correlation was used to analyze the data.

1]. Ann, O. Ezeobi, J. and Ituma, F. (2013). Impact of Intellectual Capital on Organizational Performance: Evidence from Nigeria Banking sector. JORINS II (2) December, 2013.
[2]. Abdel, N., Gawaher, H. and Mohamed, M. (2012). The Role of Knowledge Management in Enhancing Organizational Performance. I.J. Information Engineering and Electronic Business Journal 5, 27-35.
[3]. Ahmed, F., Mohamed, O. and Ibrahim, I. (2013). Knowledge Acquisition among Engineering in MNCs. Independent Journal of Management and Production, Vol. 4, no.1.
[4]. Alan, F. (2012). Available at http://www.Knowledge-Managementtools,Net/Knowledge-Management-Definition.html, retrieved 26th August, 2014.

Abstract: The rapid changes in the composition and expectations of Zimbabwean consumers is likely to expose the retail business to high pressure consumerism. This paper aims to examine the preparedness of retailers to satisfy rights-oriented and socio-political consumers in Zimbabwean society. A survey involving 210 retail customers and in-depth interviews with 2 EMA officers, 1 CCZ, 2 health inspectors and 2 SAZ officers was used for providing the market perceptions.

[1]. Anselmsson J. and Johansson U., (2007) Corporate social responsibility and the positioning of grocery brands An exploratory study of retailer and manufacturer brands at point of purchase, International Journal of Retail & Distribution Management Vol. 35 No. 10, pp. 835-856.
[2]. Bhatia S. K.,(2004), Business Ethics and Corporate Governance, Deep and Deep Publications, New Delhi, India.
[3]. Carrero I. and Valor C. (2012) CSR-labelled products in retailers' assortment A comparative study of British and Spanish retailers, International Journal of Retail & Distribution Management Vol. 0 No. 8, 2012 pp. 629-652
[4]. Carrete et al (2012) Green consumer behaviour in an emerging economy: confusion, credibility, and compatibility, Journal of Consumer Marketing 29/7 470–481
[5]. Corral-Verdugo, V. and Pinheiro, J. (2004), "Measurement and determinants of environmentally significant consumer behavior", Environment and Behavior, Vol. 34 No. 3, pp. 335-62.

Abstract: The increasing use of on-line banking and remote transactions between bank customers and commercial banks led to the question of whether(tangibles) physical evidence is still critical in a bank's competitive strategy. Though service marketing generally encourage the tangibilising of service offerings, this study focussed on evaluating customer's perceptions on the importance of various physical evidence(tangibles) variables of commercial banks in Zimbabwe. The study used a quota sample of 200 bank clients represented by 98 men and 102 women from the Harare commercial banking market.

[1]. Acharya. R.N, Kagan, A and Lingam. S.R, (2008),"Online banking applications and community bank performance", International Journal of Bank Marketing, Vol. 26 Iss 6 pp. 418 – 439
[2]. Ahmad, J. And Kamal,N. (2003). Factors influencing customer satisfaction in the retail banking sector in Pakistan. International journal of commerce and management. Vol 13. Issue 2. Pp29-53.
[3]. Arasli. H, Katircioglu.S.T, and Mehtap-Smadi. S, (2005),"A comparison of service quality in the banking industry", International Journal of Bank Marketing, Vol. 23 Iss 7 pp. 508 – 526
[4]. Booms, B. and Bitner, M. J. (1981). Marketing Strategies and Organizational Structures for Service Firms. Marketing of Services, James H. Donnelly and William R. George, eds. Chicago: American Marketing Association, 47-51.
[5]. Chen. C, (2013),"Perceived risk, usage frequency of mobile banking services", Managing Service Quality: An International Journal, Vol. 23 Iss 5 pp. 410 – 436

Abstract: Manifesto for Agile Software Development values individuals and interactions over processes and tools. Nevertheless use of software tools can help managers monitor progress of software projects more efficiently. This paper presents a study of an agile project management tools. Project managers could get benefited by learning this study of automation in agile projects. In today's IT world proper and effective software project management is usually the most important factor in the outcome of many companies and their Engineers and Managers.

[1]. Project Management Institute (2013, January 1 ), "A Guide to the Project Management Body of Knowledge (PMBOK Guide)"
[2]. Rahul Shende (2012) , "Software Automation Testing Tools for Beginners"
[3]. Agile Menifesto Beck, Kent; et al. (2001)."Manifesto for Agile Software Development". Agile Alliance
[4]. Jan Juricek, "Agile Project Management Principles", Lecture Notes on Software Engineering, Vol. 2, No. 2, May 2014
[5]. Scott Ocamb (2013, November7). Agile Project Management Principles. Retrieved from https://www.scrumalliance.org
[6]. Agile Model and Methodologies: Guide for Developers and Testers . Retrieved from http://www.guru99.com

Abstract: The study explored the characteristics and motivations of the Bsc Honors Counseling students studying through open and distance learning at the Zimbabwe Open University. The study also evaluated the challenges faced by the students during their studies. The findings of the study are important in that they assist the ODL institution's drive to increase student enrolment and retention in the Counseling programme as well as across other programmes. The qualitative research methodology utilizing the case study research design was used in this study. Data were gathered from a student population of 200 studying the Bsc Honors Counseling degree with the Zimbabwe Open University.

[1]. Lapan, R.T, Gysbers, N.C and Keyson , MA. (2007) Missouri Counselors Benefit all Students, Jeffery City, MO, Missouri Department of Elementary and Secondary Education.

[2]. Lee, C. (2001) Culturally Responsive Counsellors and Programs: Addressing the Nedds of all Students, ProfesssionalCounseling, 4.

[3]. Lumadue, C.A.andDuffey, T.H . (1999) The Role of Graduate Programs as Gatekeepers: A Model of Evaluating Student Counselors' Competencies, Education and Supervision, 39, 101-109.

[4]. Marlett, K.E. (2008) Personality Characteristics of Counseling Students at a MidWest Evangelical Seminary as Correlates of Success, Satisfaction and Self Perceived Effectiveness, unpublished PhD, Thesis, Liberty University.

[5]. Nagpal, S. and Ritchie, H.M. (2002) Selection Interviews of Students for Master's Program in Counseling: An Exploratory Study, Counselor Education, 43 (1).

Abstract: In recent years, the management of diverse workforce has become highly significant not only in developed countries but also in developing countries like Bangladesh. Considering this importance, the study examined workforce diversity management practices of some selected organizations of Bangladesh underpinned by a qualitative research technique. 40 organizations were purposively selected from Dhaka and Chittagong, the two main cities of Bangladesh.

[1]. A.H. Eagly and J.L. Chin (2010), "Are membership in race, Ethnicity, and Gender Categories Merely Surface Characteristics?" American Psychologist, 65, pp, 934-935.
[2]. Agricultural Development Corporation [ADC]. (2011). Film Aid Program Assistant Job. Retrieved from http://kenyajobtube.blogspot.com/ 2011/ 11/ filmaid-program-assistant-job-in-kakuma.html.
[3]. Adler, N. J. (2005). Cultural Synergy: Managing the Impact of Cultural Diversity. London: Sage Publications
[4]. Alserhan, B. A., Forstenlechner, I., and Al-Nakeeb, A. (2010). Employees‟ attitudes towards diversity in a nonwestern context. Employee Relations Journal. Vol. 32, No. 1. Emerald Group Publishing Limited.