IOSR-JBM   Volume-17 ~ Issue-4 ~ April-2015

Abstract: In the present era, where there is a competitive world in the area of business it is very important to control various costs to sustain in the market. And the most importantly customer is to be considered as the most important part of any business. In such fast moving and rapid environment, inventory management plays an important role to make a control over the financial statement of the organization. Inventory involves in the whole process cycle of the organization as it starts with the shop floor to the top level management commitment. In this paper, we will discuss and analyze some of the parameters which directly show the impact of inventory management to the financial statement of the form. This paper also consists of different parts where the inventory management concepts are discussed, different inventory control techniques are discussed, and their interrelationship with the financial statement of the firm. This paper also introduces the various costs incurred due to the storage inventory, economic order quantities, reorder level, shortage costs, inventory methods.

[1] Beate Klingenberg, Rachel Timberlake, Tom G. Geurts, "Analyzing the impact of operations management on financial performance – A critical review". [2] Binaya Bhushan Acharya, (December 2013) "A study on liquidity position of TATA Steel and SAIL: A comparative analysis", Journal of Business Management, Commerce & Research, Vol. 2, No. 6, page 11-19.
[3] Dimitrios P. Koumanakos, "Impact of inventory management on financial performance", International Journal of Productivity and performance management, Vol. 57, Issue No.5, page 355-369. [4] Joseph F. Hair Arthur, H. Money Philip, Somouel Mike (2007), "Research Methods for Business", Vol. 49, Issue 4, page 336-337.
[5] Kelly H. Zou, Kemal Tuncali, Stuart G. Silverman, (June 2003), "Correlation and Simple Linear Regression", page 617-622. [6] M. Krishna Moorthy, Mr Ng Chee Yew, Mr. Mahendra Kumar, "The impact of inventory control on cost and profitability". [7] Nikola Milicevic, Milivoje Davidovicl, Marina Stefanovic, "Financial effects of inventory management in trading companies - EOQ Model", Vol. 9, No. 4, page 507-519.

Abstract: Les mouvements d'intégration financière, les impératifs de la globalisation des marchés ainsi que l'interdépendance des pays (Nord-Nord et Nord-Sud) ont participé à la transmission de la crise américaine des subprimes au reste du monde et particulièrement aux pays émergents, et de là cette crise acquiert la dimension mondiale. Cette évidence économique laisse avancer une hypothèse à savoir que l'effet de contagion de la crise des subprimes devrait atteindre les pays émergents non seulement à l'échelle de la sphère financière mais surtout au niveau de leurs sphères réelles. Ces pays dont l'appartenance économique et politique différent dans le passé montrent à présent un partage de similarités structurelles et règlementaires qui laisse prévoir une vulnérabilité commune quant à leurs activités productives.

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Abstract: The success or failure of an ERP project is dependent on many a number of factors which come acrossduring its entire life cycle. Almost each and every ERP projects are some way or the other prone to some Risks. The risks are sometimes very much predictable and sometimes they are uncertain and we cannot foresee them in advance. As the time goes and the phases of the project come, new risks may creep into the project. These risks could be due to any sudden changes in the project requirements at any phase of a project or lack of planning in advance from project management side while starting the project. ERP projects themselves are very complex in nature involving a large numbers of modules to be implemented in good number of sites of an organization. It would encapsulate the entire supply chain, manufacturing, finance and HR side of a company involving different processes in different departments to be done by different persons. There could be involvement of good number of manufacturing sites and warehouse locations and corporate offices of a company geographically located at different locations of the world. An early and wise decision on best ERP package selection and implementation strategy followed by a robust project management plan can minimize the risks of a project and subsequently can enhance the possibility of its success.

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Abstract: This paper focuses on the staff shift scheduling problem on luxury hotel restaurant. Effective staff scheduling has always been a concern for restaurant managers. This paper addresses this issue by investigating the nature of restaurant jobs, ultimately proposing a Shift Scheduling Model designed to level workloads of employees in restaurant service at these establishments. This model creates shift schedules that minimize labor costs while measuring improvements in employee satisfaction as a result of equally distributed workloads among individual workers. Further, it does not rely on subjective personal experience or other unspoken rules that have traditionally guided the shift scheduling process. Specifically, the author conducted logistic research analysis based on data, such as sales results and day of the week, to create a model that estimates workload. Next, mathematical programming methods are used to create shift schedules designed to level the workload and minimize labor costs. The authors then make use of the insights gained through this process to verify the effectiveness of this Shift Scheduling Model, and obtain the desired results.

Keywords - shift scheduling, workloads, personnel costs, mathematical programming

[1] Ikegami, A. and Niwa, A, A subproblem-centric model and approach to the nurse scheduling problem, Math. Program, 97 (3),2003, 517-541.
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[6] Okihara, D., Nakamura, M. and Amasaka, K, Establishment of a Staff Allocation Method Reflecting Customer Information, International Organization of Scientific Research Journal of Business and Management, 16 (11), 2014, 21-28.

Abstract: The purpose of this study is to analyze and explain the influence of information quality, system quality and service quality on customer satisfaction and customer loyalty. Type of research is explanatory research, the research aims to describe the casual relationship between variables through hypothesis testing. Population and sample in this research is all the customers who ever make an online transaction in PT. Btrav Connection Malang. In this study the method of data collection is done by distributing questionnaires. Type of sampling technique used was simple random sampling and research instruments were tested with validity and reliability test. Hypothesis testing is done by using the calculation F tables and calculations T tables to analyze the data in PLS (Partial Least Square).The results of the data analysis on PLS (Partial Least Square) are: (1) There is a significant effect on the Information Quality Customer Satisfaction. (2) There is no effect Significant Information Quality on Customer Loyalty. (3) There is a significant effect on the Quality Systems Customer Satisfaction. (4) There is a significant effect on the Quality Systems Customer Loyalty. (5) There is a significant effect on the Quality of Service Customer Satisfaction. (6) There is no effect Significant Quality of Service to Customer Loyalty. (7) There is a significant effect on the Customer Satisfaction Customer Loyalty.

Keywords: information quality, system quality, service quality, customer satisfaction, customer loyalty.

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[3]. Aryani Dwi dan Febrina Rosinta, 2010. "Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Dalam Membentuk Loyalitas Pelanggan", Journal Ilmu Administrasi dan Organisasi, Volume 17 Nomor 2 hal 114-126.
[4]. Aryani Dwi dan Febrina Rosinta, 2010. "Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Dalam Membentuk Loyalitas Pelanggan", Journal Ilmu Administrasi dan Organisasi, Volume 17 Nomor 2 hal 114-126.

Abstract: The market for organic food in Bangladesh is at an early stage and has huge opportunity of growth. There is rapid growth in the demand for healthy as well as tasty food products, which are safer than industrially produced goods, follow the rules regarding animal and environmental welfare, have a sustainable approach towards production and are also high in nutrition values. This paper presents results of a study conducted to identify and explain the factors that influence consumer buying behaviour of organic foods in Bangladeshi Supermarkets. The study follows a qualitative research approach with some overlapping of quantitative research methods, in order to establish a theoretical foundation on factors that influence consumer behaviour and then conducting a primary research and justifying the results against the theoretical findings. Majority of the participants of the survey questionnaire expresses that organic food is healthier than industrially manufactured food, they are high in nutrition, and perceives the organic production methods with a positive approach. The major problems identified through the research are lack of awareness and sufficient knowledge about organic food, lack of availability and limited range of products, high price and high regard for certification labelling. The influences of these factors are significant to alter consumer buying behaviour and can sometimes also act as deciding factors for purchase decisions. Keywords: Bangladesh Food Market, Consumer Attitude, Consumer Behaviour, Market Survey, Organic Food

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