IOSR-JBM   Volume-17 ~ Issue-5 ~ May-2015

Abstract: CSR is an opportunity for anyone, who can make use of it, to create some creative and innovative products resulting from some productive activities. The involvement of all parties is seriously required to support and to totally change the image of CSR from the social assistance or charity to educative and productive programs which are able to motivate the community living around the company to give their positive responses. Although CSR forum has been established in the district levels, the role of government is still necessary and even should be much more optimized so that the companies realize that the government fully support the implementation of CSR programs.

Keywords: CSR, Entrepreneurship, Government

[1]. Irianto Heru, 2014, Dkk, IOSR Journal Of Humanities And Social Science (IOSR-JHSS) Volume 19, Issue 9, Ver. II (Sep. 2014), PP 00-00 e-ISSN: 2279-0837, p-ISSN: 2279-0845.
[2]. Mapisangka Andi, 2009, Implementasi CSR terhadap Kesejahteraan Hidup Masyarakat, JESP Vol. 1, No. 1,
[3]. Setyaningrum, Dyah Ayu Andri Prastiwi, Universitas Diponegoro Semarang, http://eprints.undip.ac.id/33083/1/jurnal_skripsiku_(Repaired).pdf)
[4]. Subarsono, AG.2005, Analisis Kebijakan Publik, Pustaka PelajarYogyakarta
[5]. Sukarmi,2010, http://www.djpp.depkumham.go.id/hukum-bisnis/84-tanggung-jawab-sosial-perusahaan-corporate-social-responsibility-dan-iklim-penanaman-modal.html Dikutip 20 Pebruari 2012

Abstract: Tax, simply is a charge imposed by governmental authority upon property, individual, or transaction, to raise money for public. Generally, tax is assessed in accordance with some reasonable rules of apportionment on persons or property within the tax jurisdiction. However, the benefits of contribution are not necessarily to be enjoyed contemporaneously or proportionately to contributions by individuals. Both the Personal Income Tax Law and the Companies Income Tax Act, exempt from taxes certain categories of individuals based on selected criteria and profits of companies engaged in certain public benefit activities such as ecclesiastical, educational or charitable, so long as the profits are not derived from trade or business undertaking. Profits of companies established to promote sporting activities are also exempted. The purport of this paper is to draw attention to the reawakening concept of tax reliefs and exemptions under Nigeria's current dispensation and tax policies. The aim is to clear some doubts and misgivings about the status scope, nature, and objectives of tax exemption concept.

[1]. Companies and Allied Matters Act, Cap C 20 L F N 2004 Vol.3.
[2]. Companies Income Tax Act, Cap C 21 L F N 2004 Vol. 3
[3]. Constitution of the Federal Republic of Nigeria, 1999 Cap C 23 L F N 2004 Vol. 3.
[4]. Cooperative Societies Law 1936 of Lagos-State
[5]. Criminal Code Act, Cap C 38 L F N 2004 Vol. 4
[6]. Customs, Excise and Tariff, Etc (Consolidation Act), 1988.

Abstract: The appointment of the new Governors of Central Bank of Nigeria (CBN) Lamido Sanusi, has introduced a spate of reforms in response to the global financial crisis and the mismanagement of certain Nigeria banks. Major changes to the financial industry are under way in Nigeria, the populous nation in sub-Saharan Africa, the populous nation in the world and the seventh largest exporters of oil. The CBN under Sanusi intends to raise the quality of banks supervision and bank operations to a world standard and has signalled its more interventionist role in the Nigeria economy.

i. That the major problems of the regulatory authority of the financial system are inadequate laws, technology and bribery.
ii. Although merged bank must have been getting over most of their problems like product harmonization and acquisition cost, but management problems still remain.

Abstract:Every day when the city dwellers fall asleep after their day's work, a special segment of people starts their work. Be it a hot, humid day, a chilling winter, or the monsoon, these people have got no respite. They are the street cleaners who—in addition to the common problems in the avenues of right to work, right at work, and right through work facing the labor force in general—are subject to some special problems such as recruitment of labor from other religions specially from the Muslims1, restricted access to general civic amenities etc. Conventional wisdom suggests that the street cleaners generally live a super-inhuman life. The study deals with the rights and standard provisions of exclusively the street cleaners in the light of right to work, right at work, and right through work. Primary data were collected from the Mirpur area of the city of Dhaka. The study is unique in that it brings about new insights on the state of a very special segment of Bangladesh's working poor.

Key Words: Street Cleaners, Logistics & Infrastructural Capacity, Dhaka City Corporation, Social Stigma, Work Rights.

[1]. Demographia World Urban Areas. (2012). Built-Up Urban Areas or World Agglomerations. 8th Annual Edition: Vol. 1 Issue. 1
[2]. Economist Intelligence Unit Limited. (2012). Best cities ranking and report. The Economist. Retrieved from: http://pages.eiu.com/rs/eiu2/images/EIU_BestCities.pdf

Abstract: Wouth of Mouth (WoM) is the most ancientmarketing strategy, but is still reliable, especially in hospital marketing. Emergency Unit is a leading service and entrance to the hospital. This unit will determine the level of occupancy and the image of the hospital. The purpose of this study was to analyze the effect of physical support, personal contacts and un state need services to satisfaction and positive WoMfor patients in emergency unit of Suaka Insan hospital, Banjarmasin. Results of the study are; there is a significant influence of physical supporton satisfaction, unstate need service on satisfaction, personal contact to positive WoM, unstate need service for positive WoM. There was no significant effect on satisfaction of personal contact and physical support to WoM.

[1]. Abidin, Zainal, 2012, Analisis Faktor Physical Support dan Contact Personal Terhadap Kepuasan dan Pengaruhnya Terhadap Word of Mouth (WoM) Positif Pasien Rawat Jalan Puskesmas Perawatan Bakau Kabupaten KotaBaru, Tesis, Program Pascasarjana Magister Manajemen STIE Indonesia Banjarmasin.
[2]. Apriyani, Munica, 2011, Analisis Pengaruh Fasilitas, Kualitas Pelayanan dan Kepuasan Pelanggan Terhadap Minat Merefresensikan, Skripsi, Fakultas Ekonomi Universitas Diponegoro, Semarang.
[3]. Djohan, AJ, 2011, Mengelola dan Menangani Keluhan Konsumen, PT Grafika Wangi Kalimantan, Banjarbaru.
[4]. Djohan, AJ, 2013, Medical Tourism : Studi Kasus Pasien Kota Banjarmasin yang Berobat ke Luar Negeri, Jurnal Kajian Manajemen Vol 5 No. 3, Desember 2013.
[5]. Ghozali Imam dan Fuad, 2008, Structural Equation Modelling dengan Altervative (PLS) ed,2, Universitas Diponegoro, Semarang

Abstract: Globalization has created a host of opportunities with a demand for talents to manage these businesses which are huge, dynamic and operate in a constantly dynamic and vibrant global environment. The forces of Globalization have redefined the game of business for all organizations in India, especially it holds true for management education too. Globalization has had both positive and negative effects on our economy. Thus there was a need to gain knowledge to manage these businesses successfully. Management education will have to play a crucial role to enable industry to cope with emerging challenges. Both at the national level and at the global level, the ever-increasing demand for managers is leading to mushrooming of Management Institutes, both in the private sector and Government managed..

[1]. Bolt, J.F. (1987). Trends in Management Training and Executive Education: The revolution continues. Journal of Management Development, Vol. 6 (5), p. 5-15.
[2]. Budhwar, P.S., & Boyne, G. (2004). Human Resource Management in the Indian public and private sectors: An empirical comparison. International Journal of Human Resource Management, Vol. 15 (2).
[3]. Dachler, Peter, H. (1997). Qualitative Methods in Organizational Research: A Practical Guide. Organization Studies, Vol. 18 (4), p. 709 – 794.
[4]. Davis, H.J., Chatterjee, S.R., & Heuer, M. (Eds.). (2006). Management in India: Trends and Transitions. New Delhi, India: Response Books.
[5]. Fulmer. (1990). Executive Learning as a Strategic Weapon. Executive Development, Vol. 3 (3), p. 26-38.

Abstract: Retail comes from the Old French word tailer (compare modern French retailler), which means "to cut off, clip, pare, divide" in terms of tailoring (1365). It was first recorded as a noun with the meaning of a "sale in small quantities" in 1433 (from the Middle French retail, "piece cut off, Shred, scrap, paring").Like the French, the word retail in both Dutch and German (detailhandel and Einzelhandel, respectively) also refers to the sale of small quantities of items. Retail is the sale of goods and services from individuals or businesses to the end-user. Retailers are part of an integrated system called the supply chain..

[1]. Foreign Direct investment in India By yashmad, Dec 2012 VSRD-international journal of business and management.
IIMA-Ahmadabad, FDI in retail: global perspective. Majumder, Sanjoy (25 November 2011). "Changing the way Indians shop. "The Bird of Gold - The Rise of India's Consumer Market". McKinsey and Company. May 2007.
[2]. Sharma, Amol; Sahu, Prasanta (11 January 2012). "India Lifts Some Limits on Foreign Retailers". The Wall Street Journal.
Department of Industrial Policy & Promotion (FC-I Section), Press Note No.5 (2012 Series) - multi-brand retail". Ministry of Commerce & Industry, Government of India. 20 September 2012.
[3]. CIOL-SMEs-FDI in retail-published on DEC 6 2012. Food retailing in Karnataka-A case of super markets. University of agricultural sciences Dharwad. FDI in retail: More choices for Consumers, Times of India, Jul 23, 2011, FDI in Multi Brand Retail: The next big things in reforms, but road block persist, March 2011, Indiaknowledge@ Wharton
[4]. Top 250 Retailers, Jan 2011, Store magazine The Times of India. January 16,2012

Abstract: In this era of digital global economy, e-commerce has become a veritable component of business outlet and strategy, as well as a strong catalyst for economic development. There is a synergy between e-commerce and entrepreneurship that drives it. Nigeria now prides herself as the Africa's biggest economy and so there is need to sensitize and encourage Nigerian entrepreneurs to embrace e-commerce as a viable business model. This paper explores the world of e-commerce; its development in Nigeria; the link with entrepreneurship and innovation; the available opportunities plus the associated challenges. Resultant recommendations proffered include that established Nigerian entrepreneurs should key into the e-commerce revolution to gain global competitive advantage. The Government on its own part should, in the short run, expand its IT and e-government policies to accommodate the establishment of subsidized cyber centers for start-ups and buyers who cannot afford the initial acquisition cost of Internet connectivity.

Keywords: e-commerce, entrepreneurship, innovation, value creation, opportunities, challenges..

[1]. Andam, Z.R. (2003). E-commerce and e-business. Philippines & Malaysia: The E-ASEAN Task Force & the UNDP Asia Pacific Development Information Programme.
[2]. APCIT (2013). E-commerce. Sri Lanka: 24th Conference of the UN-Asian and Pacific Training Center for ICT. Available @ www.unapcit.org.
[3]. Smartnigerianinvestor (2013). More Nigerian small and medium businesses launch websites. Retrieved from www.smartnigerianinvestor.com/articles/e-commerce/smewebsites.php on 06/06/2014.
[4]. Tito, P. (2014). Nigeria's e-commerce rise and the legitimate business opportunities it brings. Retrieved from www.naijapreneur.com on 28/09/2014.
[5]. Ikemelu, C.R. (2012). Electronic commerce in Nigeria: concept and effective implementation. Journal of Research and Development, 4(1). December.

Abstract: Supply Chain Management (SCM) is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, at the right time. This article discusses the importance, objectives and principles of supply chain management. It details about supply chain network and the factors influencing the network. It examines the supply chain alignment with the business strategy and its implementation. It explores the supply chain drivers and metrics to improve the supply chain profitability. Finally this article discusses managing supply chain relationships for co-operation and trust.

Keywords: Supply Chain Management, Principles of SCM, Supply chain network, Supply chain alignment, Supply chain implementation, Forecasting, Drivers, Metrics, Profitability, Co-operation and Trust.

[1]. Fisher, Marshall L. "What Is the Right Supply Chain for Your Product?" Harvard Business Review (March-April1997): 83-93.
[2]. Kopczak, Laura R., and M. Eric Johnson. "The Supply Chain Management Effect." Sloan Management Review (Spring 2003): 27-34.
[3]. Lambert, Douglas M. "The Eight Essential Supply Chain Management Processes." Supply Chain Management Review (September 2004): 18-26.
[4]. Lee, HauL. "Aligning Supply Chain Strategies with Product Uncertainties." California Management Review (Spring 2002): 105-19.
[5]. Robeson, James F., and William C. Copacino, eds. The Logistics Handbook. New York: Free Press, 1994.

Abstract: A research project submitted to the department of entrepreneurship, technology and management in the school of entrepreneurship, procurement and management in partial fulfillment of the requirement for the award of degree of Masters of Science in procurement and logistics of Jomo Kenyatta University of Agriculture and Technology. May 2015..

[1]. Schonberger, R. J. (1982). Japanese Manufacturing Techniques: Nine Hidden Lessons in Simplicity.
[2]. Hirano, H., & Makota, F. (2006). "JIT Is Flow: Practice and Principles of Lean Manufacturing", PCS Press, Inc. Ohno, T. (1988). Just-In-Time for Today and Tomorrow, Productivity Press.
[3]. Wadell, W., & Bodek, N. (2005). The Rebirth of American Industry, PCS Press.
[4]. Womack, J. P., & Jones, D. T. (2003). Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated, Harper Business.
[5]. Lee, P. (2012). Retail Services. Australia: McGraw HIll. p. 440.

Abstract: The customer relationship Management (CRM) an marketing strategy or a tool of positioning the brand in preference list of the potential customers for a long time period. CRM if implemented effectively proves to be a competitive strategy for retaining the customers for the organization and also to extend the list of customers. The technological revolution has led to an effective system management for CRM in services sector and currently as researched in this paper the consulting firms working in the share market use this strategy for increasing and retaining its customer base. This paper is an research paper structured as result of survey conducted through questionnaire and analysis of the data collected.

Keywords: customer relationship Management, marketing, share market, services.

[1]. Benjamin, R. & Levinson, E., "A Framework for Managing IT- Enabled Change," Sloan Management Review, (Summer 1993)
[2]. Mintzberg, H., The Structuring of Organizations, Englewood Cliffs, NJ: Prentice-Hall
[3]. Boston, (1993), Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, Harvard Business School Press,
[4]. Ward Hanson(2000), Principles of Internet Marketing , South Western Publications, USA.
[5]. Tapan K. Panda(2011), marketing management , Himalaya publications .Mumbai.

Abstract: The research study sought to determine the effects of partner management on performance of a strategic alliance using Animal Welfare Action Kenya (AWAKE) as a case study. The study assumes that the deliberate actions that managers use to manipulate resources in their respective organisations through acts of planning, organizing, leading and control to achieve organisation goals affect performance of the alliance. Being an alliance that is not intended to fulfill financial objectives, respondent perception on satisfaction and goal achievement will be used to determine the alliance performance. The study was guided by four specific objectives that include; To determine the extent to which planning in partner organisations affect performance of a strategic alliance in AWAKE; To determine the extent to which organizing affect performance of a strategic alliance in AWAKE; To determine the extent to which leading in partner organisations affect performance of a strategic alliance in AWAKE and To determine the extent to which control in partner organisations affect performance of a strategic alliance in AWAKE. The study adopted a descriptive research design and makes use of primary data from questionnaire. To draw meaning and relationship between the variables, multivariate regression analysis on data collected is done and findings presented through tables and charts complemented by own interpretation.

Keywords: Strategic alliance, Performance, Partner management, Strategy, Perception,

[1]. Anderson, S., Christ, M, and Sedatole, K. (2003). Management accounting for the extended enterprise: Performance management for strategic alliances and networked partners. In A. Bhimani (Ed.), Management accounting in the digital economy: 36-73. London: Oxford Press
[2]. Neergaard P, Jensen E and Pedersen J. (2009). Partnerskaber mellem virksomheder og frivillige organisationer.
[3]. Armstrong, M. (2006). A handbook of human resource management, 10th ed. Kogan.
[4]. Grant R. (2008) Contemporary Strategy Analysis: Concepts, Techniques, Applications Blackwell Publishing.
[5]. Kanter R., 1994. Collaborative advantage: the art of alliances. Harvard business review 72 (4): 96-108.