IOSR-JBM   Volume-17 ~ Issue-7 ~ July-2015

Abstract:A truly effective EHS governance model brings together in an integrated whole the vital elements of an enhanced performance health, safety and environment program that increases productivity and protects business. This papers aims to explain about integrating EHSMS in strategic planning for securing business excellence. It describes EHSMS requirements for implementation as per ISO 14001 and 18001 standards. This paper also discusses how to improve and sustain EHS management system. It covers the steps for EHSMS certification, auditing principles and checkpoints.

Keywords: Environmental Management, Occupational Health and Safety Management, ISO 14001, ISO 18001, ISO 19001, EHSMS requirements, EHSMS performance, EHSMS sustanence, EHSMS audit

[1]. ISO (International Organization for Standardization). Quality and Environmental Management. ttp://www.iso.org/iso/en/iso9000-14000/index.html
[2]. Yassi, A. et al. 1998. Basic Environmental Health. WHO/EHG/98.19. Office of Global and Integrated Environmental Health, World Health Organization, Geneva.
[3]. Policy on Occupational Health and Safety Risk Management; The Northcott Society; 2007
[4]. Managing Health and Safety Risk; University Newcastle Australia; 2012

Abstract: A major section in world is facing problem of poverty and unemployment. Rural people are the victims of this poverty and unemployment, in order to eliminate these, government also undertake some employment and poverty alleviation programmes like mgnrega. This paper discuss benefits of mgnrega and its implementation, through this study, we focus to identify the influence and role of mgnrega in rural development and growth, and also suggested for the better implementation of this scheme

Keywords: implementation, mgnrega, poverty& unemployment, rural growth, socio-economic benefits,

[1]. Data from MIS reports of National Rural Employment Guarantee Act website,http://nrega.nic.in/MISreport.htm
[2]. Information from Ministry of Rural Development website, www.rural.nic.in
[3]. Information from National Rural Employment Guarantee Act website, www.nrega.nic.in

Abstract: The demand of housing in urban areas of Bangladesh is dramatically increasing due to high population growth rate and rapid rural-urban migration. Theses twin factors together has increased the demand for built in apartments in city areas. Over the past two decades, this real estate sector has been playing a crucial role in meeting the continual demand for housing for all regardless of their income capacity.

[1]. Dewri, L. (2013). Real estate business is an economic development driver in Bangladesh. The Financial Express.
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[3]. Rahman, B. a. (2014). More people earning their own livelihoods now. Daily Star, 8-9.
[4]. Rabbani, F. (2011, March). Retrieved from www.scribd.com: http://www.scribd.com/doc/55605234/A-Brief-Review-on-Real-Estate-Sector-in-Bangladesh.
[5]. Amin. (2010). REHAB in the Development of Society. Dhaka: REHAB

Abstract: This study strived to ascertain the determinants of the retention of UAE Nationals in the Islamic banks in the UAE. It also examined the effectiveness of the strategies deployed by the Islamic Banks to retain UAE Nationals. Three Islamic Banks namely Dubai Islamic Bank, Noor Islamic Bank and Sharjah Islamic Bank were chosen for the study. Data for the study was collected through Interviews with HR stakeholders, Focus Group sessions and Questionnaire administration to UAE National employees. In addition to the above Secondary data was collected from various sources.

[1] Abraham Boateng (2010) "the effect of human resource management practices on employee retention in Ghanaian construction industry" http://dspace.knust.edu.gh:8080/xmlui/bitstream/ handle/123456789 /5034/Abraham %20Boateng.pdf?sequence=1.
[2] Ahmad Faisal Mahdi, Mohd Roslan Mohd Nor,Mohamad Zaid Mohd Zin, Ahamad Asmadi Sakat,Abang Sulaiman Abang Naim (2012) "The Relationship Between Job Satisfaction and Turnover Intention "American Journal of Applied Sciences 9 (9): 1518-1526, 2012 ISSN 1546-9239 © 2012 Science Publication.
[3] Atif Anis,Ijaz-Ur-Rehman,Abdul Nasir and Nadeem Safwan (2010) "Employee retention relationship to training and development: A compensation perspective" African Journal of Business Management Vol. 5(7), pp. 2679-2685, 4 April 2011 DOI: 10.5897/AJBM10.1036/ISSN 1993-8233 ©2011 Academic Journals.
[4] Eric Ng Chee Hong,Lam Zheng Hao,Ramesh Kumar,Charles Ramendran,Vimala Kadiresan(2012) "An Effectiveness of Human Resource Management Practices on Employee Retention in Institute of Higher learning: - A Regression Analysis" International Journal of Business Research and Management (IJBRM), Volume (3) : Issue (2) : 2012 60.

Abstract: Lead time is defined as "Whatever the time that elapses between recognition and need".Administrative lead time is defined as, "The time that elapses between recognition of need to placement of order".The study was conducted in cath lab stores of Nizam's Institute of Medical Sciences, a tertiary care teaching Hospital in Hyderabad. A retrospective study of the data during the period of April 1, 2013 to March 31, 2014 was done. A realistic study was done with the gathered information to arrive at the lead time of the various items.

[1] Gaither and Norman, Production and Operations Management, sixth edition, The Dryden Press, Orlando, New York. 1994
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[3] Beier, F.J. (1995) The Management of the supply chain for hospital pharmacies: A focus on inventory management practices. Journal of Business Logistics, 16, 153- 177
[4] Indian Institute Of Material Management handbook for students ; Dr.P.Gopal Krishna
[5] Handbook of material management for healthcare industry ; Dr. V. Venkat Reddy ; book under publication
[6] Ben-daya, M. and Abdul R. "Inventory models involving lead time as decision variable", J. Opl Res. Soc, Vol. 45, pp.579-582. 1994

Abstract: In today's competitive business environment efficient and effective Salesforce plays a paramount role in achieving the organisational goals and attaining sustainable growth. In this context the paper analyses the need for periodic OD interventions and competency mapping exercises for building competent salesforce within the organisation. This paper highlights the importance of competency mapping in project based organisations with special reference to Firepro Systems. Here the tools and methods used by Firepro in measuring competencies of its sales force are discussed in detail.

[1]. Attia, A. M., Honeycutt Jr., E. D., & Leach, M. P. (2005). A THREE-STAGE MODEL FOR ASSESSING AND IMPROVING SALESFORCE TRAINING AND DEVELOPMENT. Journal Of Personal Selling & Sales Management, 25(3), 253-268.
[2]. Piercy, N. F., Cravens, D. W., & Lane, N. (2007). Enhancing Salespeople's Effectiveness. (Cover story). Marketing Management, 16(5), 18-25
[3]. Zoltners, A. A., Sinha, P., &Zoltners, G. A. (2001). Chapter 7: Training the Sales Force. In ,Complete Guide to Accelerating Sales Force Performance (pp. 195-217). American Management Association International.
[4]. Rosenbaum, B. L. (2001). Seven Emerging Sales Competencies. Business Horizons, 44(1), 33.
[5]. Rice, J. A. (2006, November). Career and Competency Mapping. Healthcare Executive. pp. 52-55.

Abstract: All too often people view Africa through the prism of aid, conflicts and corruption. Africa is far from these; a place of investment opportunities, entrepreneurs and businesses. This paper explores the investment opportunities within the African stock exchange markets and their associated problems with special references to the Nigeria stock exchange (NSE), Ghana stock exchange (GSE) and the Rwanda stock exchange (RSE). Investment opportunities are not only good for investors, but will also benefit the African businesses and entrepreneurs by allowing them source for capital to grow the African economy.

[1]. Abiola, A. and Okodua, H. (2008): The Role of the Nigerian Stock Market in Achieving Vision 2020. Lagos Journal of Banking and Finance, Finance and Economic issues
[2]. Adenuga, A.O. (2010): Stock Market Development Indicators and Economic Growth in Nigeria (1990-2009): Empirical Investigation. Central Bank of Nigeria Economic and Financial Review. Vol. 48 (1)
[3]. Duddridge,M.P. (2014,February 18): Why I Have Been Investing in African Stock Market. Africa Argument Editor. Retrieved from www.africaargument.org 07/04/2014
[4]. Eromosele, A. (2013, December 04): prospects and challenges of West African Stock Exchange . Thisday New Paper. Retrieved from www.thisday.com 06-04-2014
[5]. Massale, J. Darroux, C., Johnathan, H. and Fangju, X.(2013): Challenges Faced by Der-es-salaam Stock Exchange Market in Tanzania. Research Journal of Finance and Accounting. Vol.4 (15)

Abstract: Few years back technology brought the shopping information on to the laptops, today it brings the products right to the doorstep. With the use of internet as a medium a person can buy products from a virtual store (shopping website). Though detractors to this technological advancement thought that this would take the joy off shopping, it has only added a whole new perspective to shopping. Electronic retailing (e-tailing) is a buzzword for any business-to-consumer (B2C) transactions that take place over the Internet. Simply put, e-tailing is the sale of goods online.

[1]. E-commerce-The cutting edge of business, Kamlesh Bajaj and Debjani Nag, Tata McGraw-Hill Publishing Company Ltd.
[2]. Arti Zeithaml V.A (2002), "Service excellent in electronic channels", Managing Service Quality, vol. 12, no.3, pg no:135-138.
[3]. Michel Levy, Barton A Weitz & Ajay Pandit - Retailing Management, sixth edition(2008), Tata McGraw Hill, New Delhi
[4]. Rabinovich, E (2004), "Internet Retailing Intermediation: A Multilevel Analysis of Inventory Liquidity and Fulfillment Guarantees", Journal of Business Logistics, vol. 25, pg.no:139-170.
[5]. Rao, Bharat (1999), "The Internet and the revolution in distribution: a cross-industry examination". Technology in Society.
[6]. www.etailingindia.com

Abstract: This paper aims to study the fundamental issues in the administration and implementation of incentive schemes by Human Resource Department. Burack and Smith has defined an incentive scheme is a plan or programmes to motivate individual or group performance. An incentive scheme is frequently built on monetary rewards but may also include a variety of non-monetary rewards or prizes. The research uses a descriptive research design to explore employee's perceptions about incentive systems. The primary data is collected from 120 employees of organizations in Information Technology Enabled Services (ITES) Sector in Delhi Metropolitan Region using questionnaire.

[1]. Allison A. Gordon, and Jennifer L. Kasin, (2010). Effective Employee Incentive Plans: Features and Implementation Processes. Cornell HR Review.
[2]. Büchner, S., González, L.G., Güth, W. and Levati, M.V. (2004). Incentive contracts versus trust in three-person ultimatum games: An experimental study, European Journal of Political Economy, 20, 673-694.
[3]. Dan Ariely, Uri Gneezy, George Loewenstein, and Nina Mazar. (2009). Large Stake and Big Mistakes. Review of Economic Studies Limited, 76, 451-469.
[4]. Donald Dale, Jeffrey Rudski, Adam Schwarz, and Eric Smith. (2007) Innumeracy and incentives: A ratio bias experiment Judgment and Decision Making. 2(4), 243-250.
[5]. Edwin A. Locke. (2004). Linking Goals to Monetary Incentives. Academy of Management Executive, 18(4).

Abstract: This communication aims to predict the role of religion in determining the behaviour of Moroccan very small businesses (VSB), focusing intention and attitude of the leaders of these companies to use Islamic financial products. As part of a field survey conducted in four Moroccan cities, empirical data were collected through the administration of a questionnaire to 157 leaders of VSB. The study used factor analysis, correlation, and regression analysis treating established data.

[1]. Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, (50), 179–211.
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[3]. Amin, H., Abdul Rahman, A., Sondoh Jr, S. L., & Chooi Hwa, A. M. (2011). Determinants of customers' intention to use Islamic personal financing: The case of Malaysian Islamic banks. Journal of Islamic Accounting and Business Research, 2(1), 22 – 42.
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Abstract: Purpose: The benefits accrued from diverse workforce largely depends on how well it is strategically managed for the effectiveness of organization. Diversity management decisions in the organization cannot be viewed as an independent event – it is closely related to the diversity dimensions prevalent in a country context. In different settings, management of diversity needs different approach. The dimensions of diversity vary from country to country, a close insight about country-specific diversity dimensions and their implications is almost essential for developing strategies for managing diversity .

[1]. Agocs, C., & Burr, C. (1996). Employment equity, affirmative action and managing diversity: Assessing the differences. International Journal of Manpower, 17(4/5), 30–45
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[3]. Ananth, S. (1998). Vaastu: The classical Indian science of architecture and design. India: Penguin.
[4]. Alexandria, (2011), Generation Gap Causes Conflict in some workplaces, SHRM Poll Shows, retrieved from http://www.shrm.org/about/pressroom/pressreleases/pages/generationalconflict.aspx

Abstract: The purposes of this research were: 1) To describe and analyze the source to get international managers. 2) To describe the challenges that could face the international managers. 3) To describe the responsibilities of human resource management in international companies. 4) To describe how companies manage international assignments employees and their families. 5) Adjustment to select the right person for foreign assignment. This research (research type) has been adopted on qualitative style. The data were collected through interviews with international managers in the city of Misurata. In the meeting with the international managers they answered few questions I give them related to the research.

[1] Waxin, M. F, "Expatriates' interaction adjustment: The direct and moderator effects of culture of origin". International Journal of Intercultural Relations, Vol. 28(1), February2004, pp. 61–79
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[4] Barham and Heimer, (1998).The Challenges of International Human Resource Management.

Abstract: The inevitability of service failure in banks and other service businesses is putting customer complaints and service recovery systems at the centre of survival core competencies. To ensure effective complaints handling and customer satisfaction, commercial banks need to understand the reactions and feelings of the concerned customers on their previous service failure and recovery encounters. A cross sectional questionnaire survey with 168 corporate customers indicated that customers were not satisfied with recovery efforts in the area of delayed recovery time, fear of employee fight back, failure to listen to customer experiences and inaccessible complaints handling systems.

[1]. Allred R .C and Money B, (2010),"The service hand-off: effects of multivendor service performance on customer satisfaction – an experimental study", Journal of Services Marketing, Vol. 24 Iss 3 pp. 184 – 195
[2]. Ashill N J, Carruthers J and Krisjanous J, (2005),"Antecedents and outcomes of service recovery performance in a public health-care environment", Journal of Services Marketing, Vol. 19 Iss 5 pp. 293 – 308
[3]. Atalik O, (2007),"Customer complaints about airline service: a preliminary study of Turkish frequent flyers", Management Research News, Vol. 30 Iss 6 pp. 409 – 419
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[5]. Camarero C, (2007),"Relationship orientation or service quality?", International Journal of Bank Marketing, Vol. 25 Iss 6 pp. 406 – 426