IOSR-JBM   Volume-23 ~ Issue-5 ~ May 2021

Abstract: The aim of this paper is to analyze the impact of the installation of extra-financial rating agencies on the development of the socially responsible investment market in the Moroccan context. We adopted a descriptive approach to understand the effect of the introduction of the Vigeo Eiris rating agency on the evolution of the Moroccan SRI market. We have described all the key stages that have marked the development of SRI from the establishment of Vigeo Eiris through the social and environmental rating of companies to the creation of socially responsible funds and index. We can conclude that extra-financial rating agencies play a very important role in the development and structuring of the SRI market. We can even say that they are at the origin and the initiation of the creation of this market.

Key words : Extra-financial rating agencies, Vigeo Eiris, Socially responsible investment, Morocco

[1]. AGEFI. « ISR : la notation extra-financière adapte son offre - Actualités Asset Management ». L'AGEFI, 24 septembre 2014. http://www.agefi.fr/asset-management/actualites/hebdo/20160210/notation-extra-financiere-adapte-offre-155374.
[2]. ALBEROLA, Émilie, et Stéphanie GIAMPORCARO-SAUNIERE. « Les agences d'analyse et de notation extra-financière : quels services pour quels investisseurs ? » Revue d'Économie Financière 85 (septembre 2006).
[3]. BAYSER, Xavier, et Lionel BRAFMAN. « L'ISR est-il un style ? » Revue d'Économie Financière 85 (septembre 2006): 257‑61.
[4]. BENSALEM, Adib. « L'ISR: Une tendance de fond ou un fonds tendance ? » La revue Economia, novembre 2011.
[5]. Bourse des Valeurs de Casablanca. « La Bourse de Casablanca révise la composition de son indice Casablanca ESG 10. Communiqué de presse », 8 octobre 2020

Abstract: Quality of life in a country is greatly determined by services delivered. Customers, citizens of a country have the right to quality service to meet their needs. The government of Kenya appreciates the need for efficient service delivery, but there are problems in service delivery in terms of quality, accountability, infrastructure, efficiency and complains in the Kenya's county governments, especially in Kericho County. The study objectives examined the effect of strategic leadership and strategic orientation on quality service delivery in Kericho County Government. The paper was anchored on transformation theory. A descriptive survey design was used in this investigation. The target population......

Key-words :Service Delivery, Descriptive Survey Research Design

[1]. Abe, T., & Monisola, O. J. (2014). Citizen Participation and Service Delivery at the Local Government Level: A Case of Ise/Orun Local Government in Ekiti State, Nigeria. Journal of Law, Policy and Globalization, 27, 102-110.
[2]. Agba, M. S., Akwara, A. F., & Idu, A. (2013). Local government and social service delivery in Nigeria: A content analysis. Academic Journal of Interdisciplinary Studies, 2(2), 455-455.
[3]. Ali, R.Leifu, G. & Rehman, R. 2016. The Impact of Technology Orientation and Customer Orientation on Firm Performance: Evidence Form Chinese Firms. International Journal of Management and Marketing Research, The Institute for Business and Finance Research, 9(1), 1-11.
[4]. Altindag, E., Zehir, C. and Acar, Z. (2011), Strategic Orientations and their effects on Firm Performance in Turkish Family Owned Firms. Eurasian Business Review, 1(2011), 18-36.
[5]. Aziz, M. A. A., Ab Rahman, H., Alam, M. M., & Said, J. (2015). Enhancement of the accountability of public sectors through integrity system, internal control system and leadership practices: A review study. Procedia Economics and Finance, 28, 163-169.

Abstract: Emotional intelligence is the efficiency with which one knows and manages one's emotions, understands the emotions of others, and maintains good relationships with others. Emotional intelligence is also defined as a set of abilities owned by someone involved in managing emotions. Organizational commitment is an emotional engagement that measures the emotional attachment, identification, and involvement of an employee in an organization. The objective of the study is to examine the impact of emotional intelligence on organizational commitment and employees' performance working in supply chain department in the textiles manufacturing companies in India. The researcher had followed Descriptive design methodology for the research study. 200 questionnaires were randomly sent to respondents working in.....

Key Word: Emotional Intelligence, Organizational Commitment, Emotional Commitment, Employee Performance, Textile Industry, Supply Chain Management, emotional engagement

[1]. Allen, N. J., & Meyer, J. P. (1996). "Affective, continuance, and normative commitment to the organization: An examination of construct validity" Journal of Vocational Behavior, 49: 252–276.
[2]. Bar-On, R. (2000). Emotional and social intelligence: Insights from the Emotional Quotient Inventory (EQ-i). In Reuven Bar-On and James D.A. Parker (Eds.), Handbook of emotional intelligence: Theory, development, assessment and application at home, school and in the workplace. San Francisco: Jossey-Bass: 363-88.
[3]. Beavers, M.M.2005.Emotional intelligence, school leaders and high performing high poverty middle schools in the state of Virginia.Ph.D. Thesis. Virginia Commonwealth University Richmond, Virginia.
[4]. Bechara, A., Damasio, A. R., and Bar-On, R. 2007. Educating people to be emotionally intelligence. Heinemman Publisher
[5]. Bachman, J., Stein, S., Campbell, K. & Sitarenios, G. (2000). "Emotional intelligence in the collection of debt". International Journal of Selection and Assessment, 8: 176–182.

Abstract: Nowadays, life of the world community, especially in urban areas, are prioritizing ease and praticality in various sectors. Moreover, with the enviromental conditions of urban communities that require them to be able to fulfill their needs of food in the midst of their high activity, create a habit of urban people to consume frozen food products such as chicken nugget. The demand of chicken nugget products has also increased during the Covid-19 virus pandemic in 2020 because of its ease of serving and having a long storage period.
This research was conducted to find out whether Brand Image and Product Quality can influence Brand Loyalty through Brand Trust of Goldstar Chicken Nugget in Surabaya. The sampling is using purposive sampling technique Samples consisted of 150 respondents aged 17 years and over, domiciled in Surabaya, knowing Goldstar Chicken Nugget products.....

[1]. Ahmadi, Kgs., Afrila, A., Adhi, W. I. (2007). Pengaruh Jenis Daging dan Tingkat Penambahan Tepung Tapioka yang Berbeda Terhadap Kualitas Bakso. Jurnal Buana Sais Vol 7.
[2]. Alhaddad, A.A. (2015). Perceived Quality, Brand Image, and Brand Trust as Determinants of Brand Loyalty. Journal of Research in Business and Management, Vol 3, Issue 4, pp 01-08.
[3]. Aribowo, D.P. dan Nugroho, M.A. (2013). Pengaruh Trust dan Perceived of Risk terhadap Niat untuk Bertransaksi Menggunakan E-Commerce. Jurnal Nominal, Vol. 1, No. 3, pp. 1-18.
[4]. Arief, M., Suyadi, I., dan Sunarti. (2017). Pengaruh Kepercayaan Merek dan Komitmen Merek Terhadap Loyalitas Merek (Survei pada Warga Kelurahan Penanggungan Konsumen Produk Aqua di Kota Malang. Malang: Fakultas Ilmu Administrasi Universitas Brawijaya.
[5]. Astawan, M. (2007). Nugget Ayam Bukan Makanan Sampah. Jakarta: PT. Gramedia Utama.

Abstract: Entrepreneurship is one of the prominent research topics today. Factors such as increasing global competition, rapid developments in technology and changes in the market directly affect entrepreneurship tendency and organizational developments. For this reason, businesses need to act with innovative thinking and stand out in the market. This means supporting their employees and providing them an environment where they can freely express their innovative entrepreneurial ideas. If they are successful, good results will be obtained, and if they fail, the leadership attitudes of the management come to the fore at the point of imposing their ideas. However, leadership attitude exhibits changes within institutions and working teams. The self-leadership factor, which is a type of leadership, comes to the forefront when the examination is made on an individual basis, not on an institution or team basis. This study...

Key Word: Self Leadership, Entrepreneurship, Entrepreneurship Tendency, Entrepreneurship İntent, Perceived Organizational Support, Perceived Organizational Justice.

[1]. Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes., 179-211.
[2]. Amoros, J., & Bosma, N. (2014). Global Entrepreneurship Monitor 2013 Global Report. Santiago: Global Entrepreneurship Research Association.
[3]. Ay, G. (2017). Yönetici ve Yönetici Asistanlarının Öz Liderlik Düzeylerinin Belirlenmesine Yönelik Bir Araştırma. Uluslararası Sosyal Araştırmalar Dergisi / The Journal of International Social Research, 10(52), 929-940.
[4]. Bedük, A., & Ata, N. (2020). Erkek ve Kadın Girişimcilerin Algılama Farklılıkları Üzerine Bir Araştırma: Konya İli Örneği. İşletme Araştırmaları Dergisİ, 202-214.
[5]. Bird, B. (1988). Implementing entrepreneurial ideas: The case for intention. Academy of Management Review, 442-453..

Abstract: Procurement is perceived as prone to corruption resulting to wastage and affecting the quality of services. County governments have been noted as losing billions of shillings by awarding tenders to bidders who are unqualified for the tasks given. This has resulted to stalling of county projects and also poor services. As such, this study sought to establish the influence of bid evaluation criteria on procurement function performance of Kiambu County Government. The specific objectives of this study were to examine the influence of bidders' financial position; quality commitment; human resource competence and delivery reliability on procurement function performance of Kiambu County Government, Kenya. The study was guided by Carters '10 Cs' Bid Evaluation Theory, Transaction cost theory and the Deming Quality management theory. A descriptive correlational research design was adopted. The study targeted 84 stakeholders involved in tender evaluation namely the Procurement staffs, Finance staffs and Engineers....

[1]. Aketch, J. & Karanja, P. (2013). Factors Influencing Procurement Performance in Constituency Development Fund (CDF): Case of CDF Use in Makadara Constituency. International Journal of Social Science & Entrepreneurship, 1(2): 41-55.
[2]. Anyango, D., Wanjau, K. & Mageto, N. (2014). Assessment of the relationship between quality management practices and performance of manufacturing firms in Nairobi. African Journal of Business and Management, 2 (3), 201-210.
[3]. Appiah, B. (2015). Impact of Training on Employee Performance in Ghana. European Scientific Journal, 7(12): 234-240.
[4]. Araz, C. & Ozkarahan, I. (2017). Supplier evaluation and management system for strategic sourcing based on a new multi-criterion sorting procedure. International journal of production economics, 106(2), 585-606.
[5]. Aseka, J. (2015). Supplier selection criteria and performance of manufacturing firms listed in the Nairobi Stock Exchange. Nairobi, Kenya: Unpublished MBA project, University of Nairobi.

Abstract: Over the past several years, there have been intensive discussions about the importance of knowledge management within our society. The management of knowledge is promoted as an important and necessary factor for organizational survival and maintenance of competitive strength, but also to become innovative. It is a process that deals with the development, storage, retrieval and dissemination of information and expertise within an organization to support and improve its business performance.
Knowledge Management requires a major shift in organizational culture and a commitment at all levels of as firm to make it work. Through a supportive organizational climate, ideally, through knowledge management, an organization can bring its entire organizational learning and knowledge to bear upon any problem, anywhere in the world, at anytime.

Key Word: Knowledge, Knowledge Management, Organization, Competitive Strength

[1]. Barnes, S.J. (2005), "Assessing the value of IS Journals", Communication of the ACM, 48(1), pp110-112.
[2]. Bhatt, G. (2000), "Organising knowledge in the knowledge development cycle", Journal of knowledge management, 4(1), 15-26.
[3]. Bhatti, JK.K. & Qureshi, T.M. (2007), "Impact of employee participation in job satuisfaction, employee commitment and employee productivity", International Review of Business Research Papers, 3(2), pp.54-68.
[4]. Boudreau, K.C., EL Sawy, O.A. Galliers, R.D. Loebbecke, C. & Watson, R.T. (2006)," Beyond rigor and relevance towards responsibility and reverberation", Communication of the Association for Information systems, vol. 6(12), pp. 298-337.
[5]. Chan, K. and Liebowitz, J. (2006), "The synergy of social network analysis and knowledge mapping: a case study", Journal of Management and Decision Making, 7(1), pp19-35.