IOSR-JBM   Volume-19 ~ Issue-3 ~ March-2017

Abstract: In India the Banking situation has experienced enormous changes and they are confronting intense rivalry in the post progression condition. The Banking today is something creative which couldn't be envisioned before two decades. In the aggressive administration the Information Technology is the foundation of the saving money exercises. Data is at the heart of today's business, and the all-unavoidable effect of Information Technology in saddling, grouping and preparing enormous volumes of data is conclusive. It is imperative to note that by and by right around 98 for each penny of the branches of open segment banks are completely...........

Keywords: ATMs, Banking, Computerization, Credit Cards, Debit Cards, Technology, Trend.

[1]. Egware, L. E. (2009). "Institutional Agents of Globalization". CBN Economic and Financial Review, 36(4), 352.
[2]. Elyasiani, E. and Mehdian, S. (1995). "The Comparative Efficiency Performance of Small and Large U.S. Commercial Banks in the Pre and Post Deregulation Eras". Applied Economics, 27, 1069-79.
[3]. Ezike E. (2009). International Business Finance and Management. Lagos: Concept Publications Limited.
[4]. Ferrier, G.D. and Lovell, C.A.K. (1990). "Measuring Cost Efficiency in Banking: Econometric and Linear Programming Evidence". Journal of Econometrics, 46, 229-245.
[5]. Somoye, R.O.C. (2008). "The Performances of Commercial Banks in Post- Consolidation Period in Nigeria: An Empirical Review." European Journal of Economics, Finance and Administrative Sciences, ISSN 1450-2275, Issue 14

Abstract: Whether project is in manufacturing, maintenance, reengineering or any other field, transparency when applied to project management demonstrates the project as a textbook model and validates the team's achievements as unique and exemplary. The project becomes a classic model and sets the bar high. Transparency implies that in the hierarchy of management every employee will know what he or she needs to know to complete his or her part of the project.

Keywords: Project, transparency, stakeholders, organization, management

[1]. Channel World, International Journal of Information Technology and Management, International Journal Of Project Management

Abstract: The purpose of the present study was to analyze the effect of Automatic Teller Machine (ATM)on efficiency of banks. Population of the present study is commercial banks of Kermanshah and the time period of the study is 2015, since population was 2925 individuals, using Cochran formula 365 individuals were considered as samples for the study using stratified sampling. Accordingly, data of a questionnaire filled by bank experts was considered for analysis of the research hypotheses and the effect of variables such as number of Automatic Teller Machine, the trading value of Automatic............

Keywords: Automatic Teller Machine (ATM), efficiency, number of ATMs, ATMs trade values.

[1]. Aghamohammadi, A. (2006). Studying the methods services costs by ATMs from banking network, MA thesis, Iran's banking higher education institute.
[2]. Central Bank (2014).The office of payment systems.
[3]. Soltani, Sh. (2004). ATM Kiosk. Central Bank of Islamic Republic of Iran, the office of online payments.Aban, 1-9.
[4]. Safarnia, H., Zainali, S., Bastani, R. (2012). Measuring efficiency of general hospitals of social welfare in the country using Malem Quist index. Hakim journal,16 (1)spring. 65-71.
[5]. GolbazKhani Pour, G, FazelYazdi, A. TahariMehrJerdi, M.H (2013). Evaluation and specification of optimal structures of resources and indexes of financial performance of banks using none-parametric approaches (case study: accepted banks in Tehran's stock market. The Journal of Investment Knowledge. 2 (7) 85-104

Abstract: In today's world, women entrepreneurs are playing very vital role and they have become important part of the global business environment and it's really important for the sustained economic development and social progress. In India, though women are playing key role in the society, but still their entrepreneurial ability has not been properly tapped due to the lower status of women in the society. The paper has made an attempt to identify how the women's are executing their roles in the society The main purpose of this is to find out the status of women entrepreneurs in India. This paper includes rationale grounds behind the women entrepreneurship. It has made an effort to study the situations and challenges faced by them. On the basis of the study some suggestions are given to encourage spirit of women entrepreneurship to become a successful entrepreneur.

[1]. www.timesofindia.com
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[4]. www.scribd.com

Abstract: Women Empowerment is an easy to refute subject. At prior time they were getting equivalent status with men. Yet, they had confronted a few troubles amid post-Vedic and epic ages. Numerous a periods they were dealt with as slave. From mid twenty century (national development) their statuses have been changed gradually and bit by bit. In such manner, we may specify the name of the British individuals. After then, autonomy of India, the sacred creators and national pioneers emphatically request parallel social position of ladies with men..............

Keywords: Women Empowerment; National Movement; Society.

[1] Bright, Pritom Singh (edt)----Competition Refresher, August, 2010, New Delhi.
[2] Hasnain, Nadeem---Indian Society and Culture, Jawahar Publishers and Distributors, 2004.New Delhi.
[3] Kar, P. K---Indian Society, Kalyani Publishers, 2000, Cuttack.
[4] Kidwai, A. R----(edt)Higher Education, issues and challenges, Viva Books, 2010, New Delhi),
[5] Rao Shankar, C. N.----Indian Society, S.Chand & Company Ltd, 2005, New Delhi.

Abstract: Working ladies constitute a basic bit of our workforce and they are required to manage each one of the parts in their lives faultlessly, making a concordance among work and family obligations. Our social set up is still traditional wherein women are fundamentally accountable for home obligations paying little mind to the likelihood that they are contributing out and out to family pay. This survey is an attempt to see how reasonably they juggle each one of these parts and the repercussions on their prosperity, effectiveness, family duties, et cetera. Moreover, the distinctive components adding to keep up a strong work life modify are considered by various researchers.

Keywords: Work Life Balance, Multiple role balance, Work Life Conflict of working women.

[1] Saroj Parasuraman and Claire A. Simmers (2001), "Type of Employment, Work-Family Conflict and Well-Being: A Comparative Study", Journal of Organizational Behavior, Vol 22, No.5, pp 231-245

[2] Parminder Walia (2011), "Work Life Balance of Working Professionals- A Study of IT & ITES Industry", India
[3] Kerri Health (2012), "Women in Leadership: Strategies for Work-Life Balance", Dissertation, UMI Number: 3525746, USA
[4] Melissa K. Byington (2010),"Principal Balance: Life Role Balance among Women in Secondary School Administration" UMI Number: 3428254, UMI Dissertation Publishing, Nebraska)
[5] Cho, H. (2006),"Keeping your balance – Experts say workers are on their own juggling jobs, lives", The Baltimore Sun, 1D.

Abstract: Successful administration of HR assumes a key part in sound administration of banks as human asset administration is a focal sub arrangement of present day administration framework. This cliché is all around perceived by even market economies of USA, UK, and France and so on. Administration of human re-sources adjustment to any sort of progress and viable working of banks is conceivable just when HR are produced. Consequently, HRD encouraged for all round advancement of banks notwithstanding permitting them to be dynamic and receptive to the ecological changes.............

Keywords: dimension, conceptual, career planning.

[1]. Leon C Megginson, Personnel and Human Resources Administration, Richard D. Irwin Inc. Homewood,Illionis,1977,p.4
[2]. Arthur Lewis, the History of Economic Growth, Geoge Allen and Unwin Ltd., London, 1965, p.
[3]. Leon C. Megginson, Personnel, Richard d. Irwin Inc., Homewood, Illionis, 1972, p.14.
[4]. Eli Ginzberg, "Man his work" , Edited by Dale S. Beach, Managing People at work, Macmillan Publishing co, Inc., New York,1980,pp. 3-4
[5]. Sar, A Levitan, Garth L. Mangum and Ray Marshall, Human Resources and Labour Markets, Harper and Row publishers, New York, pp, 1-2

Abstract: Indian Banking industry must advance a human asset administration framework consistently and receive human asset improvement strategies that fit the requirements of the business. The Indian Banking industry must be overseen by saving money experts with a specific end goal to be focused and to get the products of the area in the global market. This paper concentrates a survey of HR administration hones in the saving money segment in India especially in Public Sector Banks with thought of five critical markers of managing an account segment, for example, work investigation, enlistment and determination, preparing and improvement, execution evaluation and pay. Therefore, the recommendations will bolster appropriate ramifications of HR administration hones in the Indian open division banks.

Keywords: HRM Practices, Public Sector Banks, Recruitment, Selection and Performance Appraisal

[1]. Karishma, Gulati and Shikha N. Khera, Role of HR Practices and KM Tools in knowledge-sharing behavior of Internal Customers at Commercial Banks in Delhi, The IUP Journal of Bank Management, Vol.XII, No.2, 2013 |
[2]. Mangaleswaran.T and Srinivasan.P.T, A Comparative Study of Human Resource Management Practices in Sri Lakan and Indian Public Sector Banks, |
[3]. Vandana Gautam and B.S.Bhatia, Coperative Banks and Global Financial Crisis, , Indian Streams Research Journal, Vol-1, Issue-V, June 2011. |
[4]. Garima Shrivastava and Gupta P.K., HR Practices: A comparative study of public and private sector banks in Indore, |
[5]. Mathivanan P, A study on HRM Practices in Public Sector Banks in Krishnagiri District, iosrjournals. Volume 12, Issue-4, Nov Dec, 2013. |

Abstract: This research was conducted constituted by the phenomenon of declining in export performance of SME industry in Bali and rapid development of information technology which could help SMEs to expand their market abroad (global market). Therefore, it is necessary to build a strategy for SMEs to target global market based on information technology which is Customer Relationship Marketing (CRM) in retaining customers to become loyal customers.The purpose of this study is to explain the role of CRM strategy based on IT Resources and Market Orientation in order to improve the export performance of SMEs in Bali. This study took place in all districts/ municipalities in Bali with a target population............

Keywords: IT Resource, market orientation, CRM strategy, export performance

[1]. Adeosun, O., Adeosun, T.H. & Adetunde, I.A., 2009, Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry. Journal of Social Science, Vol. 5, No.1, 47-51.
[2]. Akinboade-akinloye, Oludele & Kinfack, Emilie Chanceline, 2012, Regulation, Awareness, compliance and SME Performance in Cameroon's manufacturing and retail sectors, International Journal of Social Economics, Vol. 39, Iss: 12, pp. 1 – 30.
[3]. Anshari, Y., Pervan, S. & Xu, J., 2013, Innovation and Business Performance of SMes: The Case of Dubai. Education, Business and Society: Contemporary Middle Eastern Issues, Vol.6, No.34.
[4]. Afsharghasemi, A., Zain, M., Sambasivan, M., & Imm, S.N.S. 2013. Market Orientation, Government Regulations, Competitive Advantage and Internationalization of SMEs: A Study in Malaysia. Journal of Business Administration Research, Vol. 2, No. 2, pp.13-22.
[5]. Akroush, M.N., Dahiyat, S.E., Gharaibeh, H.S. & Abu-Lail, B.N. 2011. Customer relationship management implementation: an investigation of a scale's generalizability and its relationship with business performance in a developing country context, International Journal of Commerce and Management, Vol. 21, No. 2, pp. 158-191

Abstract: Nowadays WeChat app considered as the major communication method in china .Several research marketers consider it as a key program for followers' engagement. The impact of social media and Internet networks technology on individuals behavior and decision making related to students hunting studying abroad become accustomed to the new trends and developments being more approachable and effective in adopting, implementing recruitment and marketing techniques tools for higher educational institutions. The aim of this study is to Investigate whether the social media based-marketing for universities via wechat has a direct effect on both the university brand identification linked to the foreign registered students' emotions as well as its correlation with the universities marketing methods efficiency............

[1]. Pekrun, Reinhard; Elliot, Andrew J.; Maier, Markus A.(2006), Achievement goals and discrete achievement emotions: A theoretical model and prospective test. Journal of Educational Psychology, Vol 98(3), Aug 2006, 583-597. http://dx.doi.org/10.1037/0022-0663.98.3.583.

[2]. Minna. Nummenmaa,Lauri. Nummenmaa. University students' emotions, interest and activities in a web-based learning environment,First published: March 2008 , DOI: 10.1348/000709907X203733.

[3]. Fox, Elaine (2008) Emotion Science Cognitive and Neuroscientific Approaches to Understanding Human Emotions. Palgrave Macmillan. ISBN 978-0-230-00517-4.
[4]. Teresa Correa, , Amber Willard Hinsley, Homero Gil de Zúñiga(2010),Who interacts on the Web?: The intersection of users' personality and social media use, Computers in Human Behavior 26:247-253 · March 2010 DOI: 10.1016/j.chb.2009.09.003 · Source: DBLP

[5]. Jamie L.Callahan Eric E.McCollum(2002), Conceptualizations of Emotion Research in Organizational Contexts,Advances in Developing Human Resources Vol. 4, No. 1 February 2002 4-21.

Abstract: Facilities Management (FM) is a prominent field with practitioners in many countries. In Malaysia, FM is still at an early stage of development, and there is a need for greater awareness of the complementary role FM can play in supporting the core business of organizations. This paper presents the importance of human skills for FM to strengthen the business goals towards business efficiency. A qualitative approach was embraced to determine the level of thinking from the FM expertise towards adopting Organizational Behaviour (OB) that have been identified through a critical literature review for a collaborative strategy. This approach was conducted through semi structured interview within..........

Keywords: Facilities Management, Organizational Behaviour, Strategies, Quality and Performance

[1] Grimshaw, R. W. Facilities Management: The Professional Interface. Facilities, 21(3/4), (2003). 50-57.
[2] Kamaruzzaman, S.N., & Zawawi, E. M. A. Development of Facilities Management in Malaysia, Journal
of Facilities Management, 8(1), 2010, 75-81.
[3] Maszuwita, A.W., Kamruzzaman, S.N., Ghani, M.K.. The Significance of Strategic Planning and Management. The Professional Journal of Institution Surveyors Malaysia. 47(2), 2012, 23-29.

Abstract: Work and life are two sides of human existence and striking a balance between them has always been a challenge to all of us. With the invasion of technology into our personal space, possibility of working remotely was considered a boon initially. However, the burdens of official work being carried back home started taking a toll on personal health and social relationships. Many organizations address work-life integration from the perspective of official work and family life. An individual's life comprises of personal, family and social life. Friends at work place and social media to a certain extent meet employees' social demands whereas personal life interests are usually ignored............

Keywords: Work-life, personal interest, generation Y, ERG Theory

[1]. AFP. (2017, February 16). U.N. study says working remotely can lead to more stress, insomnia. The Hindu.
[2]. Agha, Azmi, & Irfan. (2017). Work-Life Balance and Job satisfaction: An Empirical Study Focussing on Higher Education Teachers inOman. International Journal of Social Science and Humanity, 164-171.
[3]. Bharathi, S. V., & Padma Mala, E. (2016). A Study on the Determinants of Work–Life Balance of Women Employees in Information Technology Companies in India. Global Business Review, 665-683.
[4]. CASTELLANO, S. (2013). The Dilemma of Workplace Flexibility. T+D, 67(12).
[5]. Currie, J., & Eveline, J. (2011). E-technology and work/life balance for academics with young children. Higher Education, 533-550.

Abstract: Selecting a proper supplier is a crucial problem for the entire manufacturing company because of its strategic importance. Supplier selection problem is a multi-criteria decision making (MCDM) problem which involves both quantitative and qualitative factors, some of which conflict with each other. In order to satisfy the customers' demand, a good supplier must supply high-quality materials, deliver proper quantities of materials at right time, reduced costs and provide excellent services to the customers' requirement. Grey theory is a mathematical method based on the theory of Deng (1989) which was put forward in 1982. It is an effective method used to solve problems............

Keywords: Grey Relational Analysis , Supplier Selection.

[1] Deng, J., "Introduction to Grey System Theory", the Journal of Grey System (1989) Vol. 1, pp. 1-24
[2] Sarucan, Ahmet, Baysal, M. Emin, Kahraman, Cengiz, Engin, Orhan , A Hierarchy Grey Relational Analysis for Selecting the Renewable Electricity Generation Technologies, Proceedings of the World Congress on Engineering (2011) Vol. II, pp. 978-988
[3] Tsai, Chih-Hung, Chang, Ching-Liang, and Chen, Lieh, Applying Grey Relational Analysis to the Vendor Evaluation Model, International Journal of The Computer, The Internet and Management (2003), Vol. 11, No.3, pp. 45 – 53
[4] Sari, Tugb, Baynal, Kasım, Ergul, Oznur, Supplier Selection with Grey Relational Analysis, International Journal of Emerging Research in Management &Technology (2016), Vol.5 Issue-4, pp. 61-70
[5] Reddy K, Veera Bahadur Aravind, T Reddy, Saras Chandra and Rajyalakshmi, G. Evaluation of Supplier Selection in Manufacturing Industries using Grey Relational Analysis- A Case Study, International Journal of Mechanical and Industrial Engineering(2013), Vol.3 Issue-2, pp. 61-66

Abstract: Entrepreneurship is very key to initiation and implementation of any new business idea or venture, to bring the undertaking to its operational existence. To achieve this, an individual needs to use personal intuition and focus on the opportunities, challenges and the weaknesses as well as the strengths of the venture. The purpose of the study was to explore focus in entrepreneurship as a tool for success of business ventures. The study was significant in highlighting how entrepreneurs use focus as a tool for scanning to thrive in a competitive business environment............

Keywords: Focus, Entrepreneur, Entrepreneurship

[1]. Casson, M. (1982). The Entrepreneur: An Economic Theory, 2nd edn. Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
[2]. Foley, P. &. (1989). Small Business Success. London, England: Paul Chapman Publishing.
[3]. Perren, L. (2000). Factors in the growth of micro-enterprises: Exploring the implications. Journal of Small Business and Enterprise Development, 58-68.
[4]. Taormina, J. &. (2007). Measuring Chinese entrepreneurial motivation: Personality and environmental influences,. International Journal of Entrepreneurial Behavior and Research, 200-221.
[5]. Watson, K. H.-S. (1998). Small business start-ups: Success factors and support implication. Journal of Entrepreneurial Behavior and Research, 217-238.

Abstract: This paper shed light on project management practices in charities. The paper gives a roadmap for the practices conducted in such type of organizations starting from planning, to implementation and evaluation of the projects and the programs.

Keywords: Program Management , Project Management

[1] Jensen, G. (2010) "The Logical Frame Work Approach", 2nd. Edition, Bond Publishing
[2] Kerzner, Harold, (2006)."Project Management: A System Approach to Planning, Scheduling, and Controlling".
[3] Lanka, M. & Martin, M. (2007). Strategically aligning your project portfolios: Introducing a new paradigm in project portfolio management. Paper presented at the annual North American meeting of the Project Management Institute, Atlanta, GA.
[4] Ludin & Kelim.(1989) " Project Management Approach", 2nd. Edition, Basil Blackwell.
[5] Project Management Institute, "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Project Management Institute, Inc. (2008).

Abstract: Computer programming is introduced to different disciplines in many universities and schools around the world for several objectives, including the Information Technology competency and curriculum requirements. Prince Mohammad bin Fahd University (PMU) in Saudi Arabia set six distinctive competencies as learning outcomes to its undergraduate programs. As a fulfillment to PMU's technology requirement, programming is introduced as an elective course served by the Management Information Systems (MIS) department to the College of Business Administration (COBA) students within most of its majors. The reasons of teaching such a course to majors like Accounting............

Keywords: First programming language, visual logic, logic first, teaching tools, visual environment, IT competency, curriculum, teaching programming to non-IT students.

[1] Ali, A., & Smith, D. (2014). Teaching an introductory programming language in a general education course. Journal of Information Technology Education: Innovations in Practice, 13(6), 57-67.
[2] Al-Imamy, S., Alizadeh, J., & Nour, M. A. (2006). On the development of a programming teaching tool: The effect of teaching by templates on the learning process. Journal of Information Technology Education, 5(2006), 271-283.
[3] Avancena, A. T., & Nishihara, A. (2015). Usability and pedagogical assessment of an algorithm learning tool: a case study for an introductory programming course for high school. Issues in Informing Science & Information Technology, 12, 21-44.
[4] Bailey, R., &Mentz, E. (2015). IT Teachers' Experience of Teaching–Learning Strategies to Promote Critical Thinking. Issues in Informing Science & Information Technology, 12, 141-153.
[5] Cardellini, L. (2002). AN INTERVIEW WITH RICHARD M. FELDER ENTREVISTA CON RICHARD M. FELDER. Journal of Science Education, 3(2), 62-65

Abstract: In this study, we tested the hypothesis that willingness to use participative approaches is higher when subordinates are lower in job status or from minority group*. To conduct this test, we focused on a decision exercise administered to 60 undergraduate seniors in King Faisl Business School (Saudi Arabia). Subjects evaluated the extent to which participative decision – making strategies were appropriate for work groups of varying job levels and minority status.Results indicated that low – level subordinates and minority groups are more participative than the high – level subordinates.

Keywords: Subordinate Job Level, Minority, Participation, Human Relations, Approach.

[1] Alison Wood Brooks, Hengchen Dai, Maurice E. Schweitzer, (2014), " I'm Sorry About the Rain! Superfluous Apologies Demonstrate Empathic Concern and Increase Trust", Social Psychological and Personality Science, 5:4, 467-474.
[2] Arthur G. Jago (1981), "An Assessment of the Deemed Appropriateness of Participative Decision Making for High and Low Hierarchical Levels", Human Relations, Vol. 34, No.5, 380-390.
[3] Bartolke, k. (1982), "Workers' Participation and the Distribution of Control as Perceived by Member of ten German Companies", Administrative Science Quarterly, 271, 381-392.
[4] Dennis, M. D. & Susan, E. (2003). "Perceptions of Supervisory, Middle Managerial, and Top Managerial trust: The Role of Job Satisfaction in Organizational Leadership" Pope North Carolina State University Raleigh,' NC. American Political Science Association, Philadelphia, PA.

Abstract: Extant studies on the role of REITs is a multi-asset portfolio have resulted to diverse and sometimes contradictory conclusions. The previous research finds send mixed signals to investors on the role of this investment vehicle in Kenya being a new structure. This study sought to analyze and critique empirical studies in this subject area since inception to date in the context developed markets of UK, USA, Australia and Malaysia. This study established that over the long run REITs provide diversification benefits and returns to a mixed asset portfolio.............

Keywords: REIT, listed real estate, direct real estate, Diversification, mixed asset portfolio, Cointegration

[1] Ang, A., N. Nabar, and S. Wald. Searching for a CommonFactor in Public and Private Real Estate Returns.TheJournal of Portfolio Management, Vol. 39, No. 5 (2013), pp.120-133., 1, 43-55.
[2] CBRE (2007), REITs around Asia 1H 2007, Vol. 12, CBRE Research, Bangkok.
[3] Chandrashekaran, V (1999) Time-Series Properties and Diversification Benefits of REIT Returns,JournalofReal Estate Research, Volume 17, 91-112
[4] Clayton, J. and MacKinnon G. (2000), What Drives Equity REIT Returns?, The RelativeInfluences of Bonds, Stocks, and Real Estate Factors, Paper presented at the AmericanReal Estate and Urban Economics Association meeting, Boston, MA.
[5] Clayton, J. and MacKinnon G. (2001), The Time -Varying Nature of the Link Between REIT, Real Estate and Financial Returns, Journal of Real Estate Portfolio Management

Abstract: Many organizations do not consider the factors determining employee retention as a strategy in managing competition and are likely to become victims of industry competition. The purpose of the study was to find out the factors affecting employee retention in an organization in University of Eldoret. Specific objectives were to determine effects of compensation on employee retention. The study will be guided by Maslow's-Hierarchy of needs theory, Equity theory and Herzberg's theory; the study adopted a descriptive research design. The research was carried out in University of Eldoret which is in Uasin Gishu County. The target population for this study was 1500 respondents drawn from different levels of management in University of Eldoret. The researchers used purposive...........

Keywords: Compensation and Employee retention

[1]. Abbasi, S. M., &Hollman, K. W. (2000), Turnover: The real bottom line. Public Personnel Management, 333–343.
[2]. Agarwal, R., &Ferratt, T. W. (1999), coping with labour scarcity in IT: Strategies
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[4]. Armstrong, M. (2007), Employee Reward Management and Practice, London and Philadelphia: Kogan Page.
[5]. Arthur, J. B. (2004), Effects of human resources systems on manufacturing performance and turnover. Academy of Management Journal, 670–687.

Abstract: Overtime, it has been identified that the major problem facing many businesses and other institutions are poor attitude to work among the workforce, inefficiency and ineffectiveness of leaders in most places. The study thus examined the dynamics of leadership style towards the management of small business in Nasarawa state. A causal comparative research design based on the performance of SMEs business owners was used; while the t-test of the ordinary least square (OLS) regression method of analysis was employed for data estimation and test of hypothesis. Findings from the study revealed that Transactional leaders' behaviours have been influential towards business expansion...........

[1]. Abdul Razak MN (2010) Keynote address by the Honorary Prime Minister at Invest Malaysia2010, Kuala Lumpur.
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[5]. Amanda H. and Hodgkinson M.(2006), Re-thinking Leadership: a way forward for teaching leadership, Leadership & Organization Development Journal Vol. 27(2)