IOSR-JBM   Volume-21 ~ Issue-11 ~ Nov-2019

Abstract: This study proposed apprenticeship as a technique to transfer tacit knowledge and suggest that the utilization of apprenticeship in the transfer of tacit knowledge influences team performance in oil and gas producing companies in Rivers State. Specifically, the study examined the extent to which apprenticeship relates to team performance (team task accomplishment and team efficiency) in oil and gas producing companies in Rivers State. A survey research design was used for the study. Of the 161 questionnaire forms distributed, 133 were found usable amounting to 82.6% of total respondents. Statistical tools including simple percentage, frequency tables, mean, and ordinary least square regression analysis were employed for data analysis using Statistical Package for Social Sciences.....

Keywords: Apprenticeship, tacit knowledge, knowledge transfer, task accomplishment, team efficiency, team performance

[1]. Casonato, R., & Harris, K. (1999). Can an enterprise really capture ―tacit knowledge‖? We Answer Two Top Questions on Knowledge Management. Electronic Workplace 1999 Conference Gartner Group Research Note Select Q&A 16th March.
[2]. Celia Zarraga-Oberty& Petra De Saa-Perez (2006). Work teams to favor knowledge management: towards communities of practice. European Business Review, 18, 1, 2006.
[3]. Cohen, S.G., & Bailey, D.E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239-90.
[4]. Erdelina, K. (2011). Working with tacit knowledge: An empirical investigation in glass blowing tradition in Sweden. Journal of computer science/physics and mathematics.
[5]. Finelib.com. (2016). Nigeria Directory and search engine. Available at www.finelib.com.

Abstract: Companies usually participate in diverse markets with different product lines, which -sometimes- are very similar and based on kindred production technologies, but -in other cases and because of their diversification- all these structures are very different. Thus, every product integrates a portion in the total production and sales mix, providing distinct benefits due to their dissimilar costs and prices. In this way, multi-producer companies face important challenges while determining the optimal product quantity to be manufactured and sold that, in the total sum, provide the maximum profit to their shareholders. Moreover, it becomes necessary to consider that there are market, technological, financial, productive, and logistic conditions which limit the participation of each product within the total mix. It was performed a bibliographical review, complemented by a field work.....

Keywords: Marginal Contribution; Profit Maximization; Product Mix Management; SME, Production; Manufacturing; Sales; Cost; Linear Programming.

[1]. AMAT-SALAS, O. & SOLDEVILA-GARCIA, P. (2018). Contabilidad y gestión de costes, Profit Editorial, España.
[2]. CÁRDENAS-NÁPOLES, R. A. (2016). Costos 1, Instituto Mexicano de Contadores Públicos, Ciudad de México, México.
[3]. GIMÉNEZ, C. et al (2015). Sistemas de costos, La Ley, Buenos Aires, Argentina.
[4]. GONZÁLES, A. P., ZAMUDIO, E. & ROJAS, O. (2016) Maximización de la utilidad bruta en la mezcla de productos de una empresa de la rama de la iluminación, Congreso Internacional de Logística y Cadena de Suministro, Yucatán, México.
[5]. HERNÁNDEZ-SAMPIERI, R. & MENDOZA TORRES, C. P. (2018). Metodología de la investigación, McGraw Hill, México.

Abstract: With the imperative of e-Government for better public services, the problem of low-level citizen usage of e-government services has been recognized. The uncertainties of transaction handling and citizens perception toward risk have been identified as some of the major problems causing citizens' hesitance toward taking advantage of e-Government services. This paper explores the elements of perceived risk and citizen's trust, the two most vital factors influencing citizens' interaction with e-Government services. This study develops an integrative research model by extending the extant Trust and Risk Model through the incorporation of citizens' interaction to serve as a mediator. A questionnaire was developed and distributed among the staff of the University of Jordan to test the model. Cronbach's alpha, factor analysis test, and Item-total correlation test were utilized to verify the validity and the reliability of the questionnaire. The results showed that the questionnaire is justified to measure the proposed model.

Keywords: Perceived Risk, Citizen interaction, e-Government services, Jordan.

[1]. Abu-Shanab, E. (2014). Antecedents of trust in e-Government services: an empirical test in Jordan. Transforming Government: People, Process and Policy, 8(4), 480-499.
[2]. Abu-Shanab, E., & Al-Azzam, A. (2012). Trust Dimensions and the adoption of E-government in Jordan. International Journal of Information Communication Technologies and Human Development (IJICTHD), 4(1), 39-51.
[3]. Akkaya, C., Obermeier, M., Wolf, P., &Krcmar, H. (2011). Components of trust influencing egovernment adoption in Germany. In Electronic Government (pp. 88-99). Springer Berlin Heidelberg.
[4]. Akkaya, C., Wolf, P., &Krcmar, H. (2012). Factors influencing citizen adoption of e-government services: a cross-cultural comparison (Research in progress). In 2012 45th Hawaii International Conference on System Sciences (pp. 2531-2540). IEEE.
[5]. Al Hujran, O., Aloudat, A., &Altarawneh, I. (2013). Factors influencing citizen adoption of e-government in developing countries: The case of Jordan. International Journal of Technology and Human Interaction (IJTHI), 9(2), 1-19.

Abstract: The purpose of the study was to analyze the effects of mobile banking on the financial performance of commercial banks: in Kapsabet Town. The study was guided by the following research objectives to: establish the effect of mobile banking withdrawals and deposits on financial performance of banks; establish effects of mobile banking loans on financial performance of banks; establish the role of mobile banking funds transfer on financial performance of commercial banks; evaluate the effect of mobile banking payment of bills on financial performance. The study adopted descriptive research design where selected banks in Kapsabet were studied. The population under the study included the management team, head of departments, bank staff and bank customers of selected banks in Kapsabet town. This study was guided by the systems theory and the theory of constrain. This study employed stratified random sampling method as a technique of probability method, which was done according to the bank......

Keywords: Mobile Banking Withdrawal and Deposit, Mobile Banking Loans, Mobile Banking Funds Transfer, Mobile Banking Payment of bills and Financial Performance.

[1]. Aker, J. C. and Mbithi, I. M. (2010), Mobile Phones and Economic Development in Africa, Center for Global Development Working Paper
[2]. Altman, (2006).A Playbook for Research Methods: Integrating Conceptual Frameworks and Project Management.
[3]. Anyasi, F. I. and Otubu, P. A. (2009). Mobile Phone Technology in Banking System: It‟s Economic Effect, Research Journal of Information Technology.
[4]. Ayo, C. K., Adewoye, J. O. and Oni, A.A. (2010). The State of E-banking Implementation in Nigeria: A Post-Consolidation Review, Journal of Emerging Trends in Economics and Management Sciences.
[5]. Bhavnani, Chiu, Janakiram and Silarszky, (2008).An Independent voice a survey of civil society organizations in South Africa, their funding, and their influence over the policy process Research Report 67. Social Policy Series Johannesburg: Centre forPolicy Studies.

Abstract: Aircraft load and balance is the key role of the airline's ground business operation. Improper load and balance of the aircraft will lead to overloading and deviation of the center of gravity of the aircraft from the normal range, which will directly affect the flight safety. Therefore, it is necessary to explore the countermeasures and methods to improve the load and balance of aircraft from various angles and aspects..

Keywords: aircraft, load and balance, flight safety

[1]. Han Mingliang, Zhao Guihong. Production organization of civil aviation transportation. Tianjin: Tianjin Science and Technology Press, 2001
[2]. Xu Gang, Analysis on the safety of cargo aircraft load and balance [J]. Air transport business, 2007 (12).
[3]. Zhao Tingyu. Pilot aviation theory course. Chengdu: Southwest Jiaotong University Press, 2004..

Abstract: The most expensive department of any hospital is the operation theatre. Its capacity often limits the amount of surgical work that can be carried out. The inefficient use of OT's time and waste of resources is a loss for organization.Apart from economic loss to hospital, it is also stressful for patients and their families. All of these increase patient's therapeutic expense. Avoidance of cancellation of elective surgery, therefore should lead to reduction in the overall cost of treatment.This audit was a retrospective study in a medical teaching hospital. The aim was to assess the causes of cancellation of orthopaedic procedures scheduled on day of surgery and to suggest measures so that there can be optimum utilization of manpower and resources. This in turn will help in making appropriate recommendations in interest of patients to avoid such cancellations.

[1]. Perroca MG, Jerico Mde C, Facundin SD. Surgery cancelling at a teaching hospital: implications for cost management. Rev Lat Am Enfermagem. 2007;15:1018–24. doi: 10.1590/S0104-11692007000500021. [2]. Seim AR, Fagerhaug T, Ryen SM, Curran P, Saether OD, Myhre HO, Sandberg WS. Causes of cancellations on the day of surgery at two major university hospitals. Surg Innov. 2009;16:173–80. doi: 10.1177/1553350609335035. [3]. Leslie RJ, Beiko D, Van Vlymen J, Siemens DR. Day of surgery cancellation rates in urology: Identification of modifiable factors. Can Urol Assoc J. 2012:1-8. [4]. Chalya PL, Gilyoma JM, Mabula JB, Simbila S, Ngayomela IH, Chandika AB, Mahalu W. Incidence, causes and pattern of cancellation of elective surgical operations in a university teaching hospital in the Lake Zone, Tanzania. Afr Health Sci. 2011;11:438–43. [5]. Correll DJ, Bader AM, Hull MW, Hsu C, Tsen LC, Hepner DL. Value of preoperative clinic visits in identifying issues with potential impact on operating room efficiency. Anesthesiology. 2006;105:1254–9. doi: 10.1097/00000542-200612000-00026..

Abstract: A Medication Error is any preventable event that may cause or lead to inappropriate medication use or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient or consumer. Such events may be related to professional practice, healthcare products, procedures & systems including prescribing,order communication, product labeling, packaging, nomenclature, compounding, dispensing,distribution, administration, education, monitoring & use.Patient safety is a major public health concern & Medication errors are among the most common medical errors leading to morbidity and mortality and increased healthcare costs to the patients .As the study setting is a 2032 bedded hospital with an average daily admissions of approximately 250 patients i.e. around 1700 patients are treated in the hospital. The aim of the study is to study the medication error reporting process of a tertiary care teaching hospital with a view to improve it, with objectives to study the medication error reporting process of a tertiary carehospital and to find out improvement opportunities for capturing and reportingof medication errors.

[1]. Moyen E, Camiré E, Stelfox HT. Clinical review: medication errors in critical care.Crit Care [Internet]. 2008;12(2):208. Available from:http://www.ncbi.nlm.nih.gov/pubmed/18373883
[2]. Paixão Nunes CF, Andreoli PB a, Ferracini FT, Barros CG. A survey of medicationerror prevalence in a Brazilian health center. J Nurs Care Qual [Internet]. 2013;28(1):92–7. Available from: http://www.ncbi.nlm.nih.gov/pubmed/22796732
[3]. Shah CN, Solanki N. Clinical Research : Medication Errors and its Root CauseAnalysis in Multispecialty Hospital. Int J Pharm Teach Pract.2013;4(4):838–43.
[4]. Aronson JK. Medication errors: What they are, how they happen, and how to avoid them. QJM. 2009. p.513–21.
[5]. Gommans J, McIntosh P, Bee S, Allan W. Improving the quality of written prescriptions in a general hospital: The influence of 10 years of serial audits and targeted interventions. Intern Med J.2008;38(4):243–8..

Abstract: Under the traditional bureaucratic system now days organizations are facing problems of survival, due to technological innovations on one hand and the need for effective designs to handle future threats and uncertainties of the environment on the other hand.. The economic reforms initiated by the Government of India in 1991 marked a watershed in India's economic thinking and aim at lowering protectionism and integrate the country's economy with the global market. Barriers to import and foreign capital are being lowered. Changes in industrial, foreign trade and tax policies have led to a paradigm shift towards market forces and competition. To suit the changing scene, organizations are continuously striving for improvement and are compelled to develop new technologies, to invest additional capital, find new methods of increasing workers contribution and re-engineer the existing system. The new and complex technology has also been demanding new systems of working and management. Dynamism being the most predictable feature of 21st century so in order to survive. old practices need to be replaced by new practices

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Abstract: This research was aimed at investigating and explaining the influence of working culture, extrinsic working motivation, and non-physical working environment towards the work discipline at PT. XYZ Tbk, the Jakarta headquarter. The data collection was conducted through questionnaires. The data analysis used the instrument of validity test through the employment of confirmatory factor analysis while in the test of reliability, the Cronbach alpha was employed. The data analysis was conducted by employing the analysis of multiple linear regression. The results of the research showed that: (1) the working culture significantly influenced the work discipline; (2) the extrinsic working motivation significantly influenced the work disciplines; (3) the non-physical working environment significantly influenced the work discipline; and (4) the work discipline, the extrinsic working motivation, and the non-physical working environment simultaneously showed significant influence towards the working culture. Keywords: working culture, extrinsic working motivation, non-physical working environment, work discipline.

[1]. Akgeyik, Tekin. (2014). Factors Affecting Employee Absenteeism (A Study on a Sample of Textile Workers). European Journal of Management, Vol. 14 (3) 2014: 69-76.
[2]. Blessinger dan Hrycaj. (2013). Oxford Dictionary of Business and Management Prasad and colleagues published their study in European Physical Journal-Applied Physics European Physical Journal - Applied Physics.
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[5]. Hasibuan, Malayu S.P. (2009). Manajemen: Dasar, Pengertian, dan Masalah. Edisi Revisi. PT Bumi Aksara. Jakarta..

Abstract: This study aimed to determine the effect of dividend policy and firm size on financial performance using the structural equation model (SEM). This model is expected to produce a more comprehensive analysis of effect dividend policy and firm size on financial performance on publicly traded companies as well as effect of one variable on other variables directly or indirectly on going public companies on the Indonesia Stock Exchange in 2011-2014. By using a target population of 513 companies and a sample of 315 publicly traded companies on the Indonesia Stock Exchange, the following research conclusions were obtained. Dividend policy and firm size directly effect on financial performance of 4.62% and 9.49%, respectively. Indirectly, dividend policy effect financial performance of 12.96% and firm size indirectly......

Keywords: Dividend Policy, Firm Size, Financial Performance

[1]. Afzal,A., and Rohman,A. 2012. Pengaruh Keputusan Investasi, Keputusan Pendanaan, dan Kebijakan Dividen terhadap Nilai Perusahaan. Diponegoro Journal of Accounting,1(2):h:1-9.
[2]. Alam, Z.,and Hosaain, Mohammad E. 2012. Dividend Policy: A Comparative Study of UK and Bangladesh Based Companies .IOSR Journal of Business and Management (IOSR JBM), Vol. 1(1) :pp:57-67.
[3]. Al-Ghamdi, M., and Rhodes, Mark. 2015. Family Ownership, Corporate Governance and Performance: Evidence from Saudi Arabia. International Journal of Economics and Finance, 7(2), 78-89.
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Abstract: This research was conducted with the aim of analyzing effect leadership style, organizational culture and motivation on teacher performance at Yayasan Pendidikan Winfield Cabang Jalan Hasanuddin Medan. This research uses a quantitative method by using the object of research in kindergarten schools Yayasan Pendidikan Winfield Cabang Jalan Hasanuddin Medan. The population in this study was 30 people, the sampling method used in this study was a saturated sample which used the entire population as a research sample. In analyzing the data used multiple linear regression analysis with SPSS software tools to complete the data processing. Based on data analysis, it can be concluded that (1) leadership style has a positive and significant effect on teacher performance, (2) organizational culture has a positive and not significant effect on teacher performance, and (3) motivation has a......

Keywords: Leadership Style, Organizational Culture, Motivation, Teacher Performance.

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