IOSR-JBM   Volume-21 ~ Issue-4 ~ April-2019

Abstract: This study was aimed at assessing the effect of marketing mix elements on customer satisfaction of Hawassa Chipwood Factory PLC. The study used both primary and secondary data. The primary data were collected from 154 respondents' selected using stratified random sampling technique. The primary data used were questionnaires and the secondary data were collected from factory website, journals, articles, different books, internet and documents. After processing the data it was analyzed by quantitative and qualitative data analysis techniques. Descriptive and inferential statistical tools used to analyze the data. The descriptive analysis result showed that Hawassa........

Keywords: Marketing Mix, Customer Satisfaction, Hawassa Chipwood Factory

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Abstract: The main aim of this study was to assess factors affecting Service Performance: A comparative study between Commercial Bank of Ethiopia (CBE) and Dashen Bank (DB), Hawassa Branch. The types of research employed in this study were descriptive and exploratory research. Moreover, this study utilized cross-sectional survey. 398 respondents were selected by using simple random sampling techniques, Self-Administered Questionnaires (238 CBE AND 160 to DB) were randomly distributed to collect the primary data based on random sampling method and out of those, 368 relevant questionnaires (215 from CBE and 153 from DB) were properly filled and returned by respondents. The questionnaire comprises of respondents' demographic characteristics, and service performance dimensions, The.......

Keywords: Service performance dimensions, Dashen Bank, commercial bank of Ethiopia

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Abstract: "The fact that the correlation between the Canadian dollar and the CRB index is -0.89 is also very high, further evidence that the correlation between the Canadian dollar and commodities is high." As an energy exporter, Canada derives a large part of its foreign exchange income from oil export, and its share has been increasing in recent years. Data show that crude oil now accounts for more than 10% of Canada's total current account income. Gong Wenjia, a researcher at the world gold institute, said that crude oil is generally priced in dollars internationally, with 97 percent of Canadian crude going to the United States, and that changes in oil prices affect the amount of dollars flowing into Canada. In the era of high oil prices, Canadian oil exports to the United States, thus earning, the........

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Abstract: Crisis management plays an essential role in an organization to conduct its daily activities, where a crisis has to be managed. Despite the scale of growth and development in the field of crisis management, however, the strategies and the practices on how organizations can maintain good performance which lead to the sustainability when faced with critical crises have largely remained unexplored and choosing the proper leadership style is the primary challenge to avoid disastrous consequences during the crisis situation within the Palestinian companies. Therefore, the primary objective of this study is to determine the effect of crisis management practices on company sustainability . The study further aimed to examine the influence of leadership styles in terms of transformational leadership as a moderating variable between the relationship of organizational performance and organizational.......

Keywords: Crisis management strategies, crisis management team, Decision making , communication competency Transformational leadership, organizational performance, Organizational sustainability.

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Abstract: This paper provides a review of some tourism literature, which focuses, in particular on environmental impacts of tourism in ooty. Negative impacts from tourism occur when the level of visitor use is greater than the environment's ability to cope with this use within acceptable limits of change. Uncontrolled conventional tourism poses potential threats to many natural areas around the world. It can put enormous pressure on an area and lead to impacts such as soil erosion, increased pollutionand natural habitat loss. It often puts a strain on water resources, and it can force local populations to compete for the use of critical resources. The literature was collected from international, national and regional journals, books, government reports and documents in the area of......

Keywords: Tourism, General Impact, Negative Impact And Sustainable Measures

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Abstract: Competition requires that stores adopt loyalty programs in order to gain the interest of customers in maintaining a relationship with them (Bendapudi and Berry 1997; Noordhoff et al., 2004). Today, each loyalty program must have some value proposition, consisting of a set of benefits that the client receives by being a member of the program. Loyalty programs are designed to achieve two main objectives: firstly to gather consumer data and secondly to create or maintain faithful customer behavior to the store. This article,discussesthe differential effects of the loyalty program benefits (utilitarian, hedonic and symbolic) on customers and stores, as well as showing the mediating role of satisfaction, trust and program loyalty.

Keywords: Loyalty program, loyalty program benefits, loyalty, program loyalty, satisfaction, trust, store loyalty.

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Abstract: The incidence of poverty as a result of unemployment has reached a dangerously alarmed and worrisome dimension despite different poverty alleviation initiatives by successive governments. The implication of this has led to anti-social behaviours which are antithetical to the peace and stability of the country. Therefore, the study investigated the nature and causes of poverty and unemployment in Ogun and Oyo States. This study sampled 610 respondents of the NDE Programme through the administration of questionnaire out of which 598 questionnaire was retrieved. In addition, interviews was conducted with the State Coordinators and Heads of departments of the NDE......

Keywords: Unemployment, Poverty, Poverty Alleviation, State, Program.

[1]. Adebayo,A.(2013).Youth's Unemployment and Crime in Nigeria: A Nexus and Implication for National Development. International Journal of Sociology and Anthropology 5(8):2006-988x
[2]. Adekunle,S.(2014).Expanding Employment Opportunities for Nigerian Youths: The Self-Employment Imperative. Retrieved fromhttp://www.researchgate.net/publication.
[3]. Agwu, M. E & Taiwo , J. N.(2016).Problems and Prospects of Poverty Alleviation Programmes in Nigeria .International Journal of Business and Management Review 4(6), 18-21.
[4]. Ajani, E, Mgbeneka, R. & Onah.(2015).Empowerment of Youths in Rural Areas through Agricultural Development Programmes: Implications for Poverty Reduction in Nigeria. International Journal of Research in Agriculture and Forestry, 2(2):2394-5907.
[5]. Aliyu, K. (2015). Unemployment, Income, Inequality and Poverty: The Hallmarks of Africa's Largest and Strongest Economy, Nigeria. Asian Economic and Financial Review 5 (11): 1239-1250.

Abstract: The research study aimed at establishing the determinants of the EnterpriseResource Planning integration on supply chain performance in motor vehicle assembly in Kenya; a case study of Toyota Kenya. The study was guided by the following specific objectives. To determine the influence of ERP integration on supply chain performance of motor vehicle industry in Kenya , to establish the influence of cost of implementation of ERP system on supply chain performance in motor vehicle industry in Kenya ,to establish the influence of staff skills and training on supply chain......

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