Abstract: This study examinesthe effect of Digital Customer Experience on Patient Satisfaction by Using Telemedicine: An Application of Medical teleconsultation Konsilmed platform in Egypt. The research sample was 1268patientsof the Konsilmed platform in Egypt . The researchers used an Electronic questionnaire to reach the aim of the study. The results of the current research found that there is a correlation (average strength) with a statistical significance between the research variables (Interactive experience, Pragmatic experience, sensory experience, emotional experience, Cognitive experience, Physical experience, and relationship experience) and customer satisfaction.........
Keywords: Digital Customer Experience, Digital satisfaction customers with the Use of Telemedicine, Konsilmed platform
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