Abstract: The financial challenges faced by commercial banks in Kenya albeit the increased adoption of electronic banking as well as scanty pertinent empirical evidence have necessitated this study which sought to establish the influence of automated teller machines, as part of e-banking, on the financial performance of commercial banks in Kenya particularly those listed on the Nairobi Securities Exchange. Therefore, the specific objective was to examine the effect of ATMs on the financial performance of listed commercial banks in Kenya. The study was guided by innovation diffusion, and economic value added theories. An explanatory research design was adopted. The 11 commercial banks listed at the Nairobi Securities Exchange as of December 31 2020 constituted the accessible population........
Key Words: Automated teller machines; Financial performance; Listed commercial banks; Nairobi Securities Exchange
[1]. Bojan, D., Mutu, S., & Paun, D. (2010). Electronic banking - Advantages for financial services delivery. 672-677. Retrieved June 24, 2021, from https://www.researchgate.net/publication/49615407_ELECTRONIC_BANKING_ADVANTAGES_FOR_FINANCIAL_SERVICES_DELIVERY
[2]. Fatihudin, D., & Mochklas, M. (2018). How measuring financial performance. International Journal of Civil Engineering and Technology, 9(6), 553–557.
[3]. Choi, J., Santhanam, P., Wray, P., Shubhankar, S., & Vandensteen, J. (2020). The rise of digital banking in Southeast Asia. Singapore: Boston Consulting Group. Retrieved 28 June, 2021, from https://media-publications.bcg.com/The-Rise-of-Digital-Banking-in-Southeast-Asia.pdf
[4]. Agboola, A. (2019). Information and communication technology (ICT) in banking operations in Nigeria - an evaluation of recent experiences. Obafemi Awolowo University, Ife, Nigeria.
[5]. Marybeth, R., & Grietjie, V. (2016). Mobile banking in Africa: The current state of play. In B. Batiz-Lazo, & I. Efthymiou, The book of payments (pp. 233-257). doi:10.1057/978-1-137-60231-2_21