Abstract: Increasing market pressures and market regulations have forced commercial banks to implement drastic organizational changes in order to remain competitive. However, while organizational change is a constant experience, the process of managing change involves a lot of challenges which if not well dealt with could hinder the attainment of desired goals. The purpose of this study therefore was to investigate the effects of technological changes on employee performance in commercial banks in Trans Nzoia County, Kenya. The study was guided by Uncertainty Management Theory, Lewin's Change Management and McKinsey 7-S Change Management Models. The study adopted an explanatory research design. Target population of the study consisted of 470 employees....
Keywords: Technological Changes, Employee Performance, Commercial Banks,Trans Nzoia County
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