Abstract: Background – This article focuses on building a model for assessing the determinants of Organizational Performance based on a theoretical framework composed of the dimensions of Public Service Motivation, Job Satisfaction, and Organizational Commitment. The relevant and recent literature on Public Service Motivation, Job Satisfaction, and Organizational Commitment provided a theoretical and empirical basis for understanding Organizational Performance.
Methodology – The samples were obtained from 711 administrative technicians in education and professors from Federal Public Universities and Federal Institutes in Brazil. Data analysis was performed using descriptive statistics, chi-square hypothesis....
Key Word: Organizational Performance; Motivation; Job Satisfaction; Organizational Commitment
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