IOSR-JBM   Volume-22 ~ Issue-10 ~ Oct. 2020

Abstract: This research was conducted with the aim to (1) test and analyze the effect of reputation on customer value, (2) trial and analyze the effect of raputation on customer loyalty, (3) test and analyze the effect of customer relationship management (CRM) on customer value, (5) test and analyze the effect of customer relationship management (CRM) on customer loyalty, (6) test and analyze the effect of customer relationship management (CRM) on customer loyalty, (7) test and analyze the effect of customer relationship management (CRM) on customer loyalty through customer value, (7) test and analyze the effect customer value on customer loyalty. This study used a survey method with cross-section data collection through questionnaires. Sample collection uses purposive sampling, namely customers who are Muslim and have been customers for at least two years with a total of 278 respondents...

Keywords: Raputation, Customer Relationship Management (CRM), Customer Value, Customer Loyalty

[1]. Ahyar, M. K. (2019). Analysis of the Influence of Sharia Banking Inclusion on The Financing of Halal Sector MSMEs in Indonesia. Al-Tijary, 5(1), 19–36.
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Abstract: Indian stock market has a prominent position in the world‟s trading history. Over the years, "SENSEX‟ and "NIFTY‟ are considered as the two important barometers for the Indian stock market and most of the trading in the Indian Stock market happens through BSE and NSE. Both BSE and NSE have emerged as one of the largest exchanges in the world and have built a strong global reputation and has been a driving force for the capital markets in India. The present study endeavors to analyze the India‟s premier index -"Nifty‟. The purpose of this study is to provide greater exposure to the investors/traders and financial analysts to base their decision with respect to price movements (high and low), risk & returns associated with the stocks in "Nifty‟ and its functioning and performance.

Keywords: Moving Average, Fractals, Relative Strength Index, Average Directional Movement Index, Ascending Triangle and Triple top Pattern

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Abstract: The continuous yearning for increased anti-corruption disclosure and the importance of corporate governance have motivated corporate organisations globally to seek ways of reducing the menace of corruption. This is done through the dissemination of qualitative anti-corruption information to stakeholders. Moreover, there are extensive studies on the role of Global Reporting Initiative (GRI) in determining anti-corruption performance indicators and the extent of disclosure in annual reports and corporate websites in developed economies. In contrast, there is a dearth of research on the subject in developing economies. This study investigates whether a significant relationship exists between corporate governance attributes and anti-corruption disclosure quality of listed deposit money banks....

Key words: Board financial expertise, Board independence, Media exposure,Anti-Corruption disclosure quality

[1]. Abdallah, A.H. (2016). Voluntary information disclosure in the annual reports of Libyan commercial bank: A longitudinal analysis approach. European Journal of Accounting, Auditing and Finance Research 4(5): 22-48.
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[4]. Al-Shammari, S., Al-Sultan, W. (2010). Corporate governance and voluntary disclosure in Kuwait. Asia Journal of Finance and Economic, 15(4): 47-82.
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Abstract: Nigeria exchange rate has undergone a lot of different policy and reform, in 2016 we adopted the floating exchange, has this different reform thus impacted on our economy positively?Thereforewe analyzed the implication of adopting a floating exchange rate: a pre and post analysis of Nigeria economic growth, therefore we used a paired sample t-statistic which is one of the best statistical analysis used in considering a post and pre adoption of policy with more recent data from 2013 to 2015 and 2017 to 2019. Our findings revealed that Nigeria economy did better during the pre-adoption of the policy than the post adoption of the floating exchange rate policy in 2016 therefore we recommended.....

Keywords: Exchange Rate, Interest Rate, Inflation and Economic Growth

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Abstract: Background: Government projects in different countries often underperform in terms of cost, time and quality of their deliverables. In the case of Kenya Power's Last Mile Connectivity project, the situation is not different. While the aim of the project was to increase accessibility to electricity among rural Kenyans by 2020, quite a high population in the rural areas still are still not connected to the national grid. The fundamental question therefore, which calls for research, is what project risks have been affecting the performance of the Last Mile Connectivity project in the different parts of the country? However, empirical studies that have been conducted on project management practises and project implementation lacks sufficient insights pertaining to the project risks involved in the LMC.....

Keywords: Project Performance; Socio-Cultural Risks; Environmental Risks; Inflationary Risks; Political Risks.

[1]. Assefa, Y., Rivera, O. P. & Vencatachellum, D. (2013). Macro and micro determinants of project performance. African Evaluation Journal, 2(1), 1-9
[2]. Bromilow, F. (2014). The impact of inflation and industrial strife on the construction industry in Australia. Engineering Costs and Production Economics Journal, 5 (3-4), 179-192.
[3]. Carvalho, M., M. & Rabechini, R. (2014). Impact of risk management on project performance: The importance of soft skills. International Journal of Production Research, 53 (2), 321-340.
[4]. Gogtay, N. J. & Thatte, U. M. (2017). Principles of correlation analysis. Journal of the Association of Physicians of India, 65, 78-81.
[5]. Hasani, M., Tularam, G. & Regan, M. (2017).Impacts of Cultural Risk Factors on Project Success in the UAE Construction Industry. International Congress on Modelling and Simulation, Hobart: Australia.

Abstract: Financial performance assessement is one of the way that could be done by management to understand the extent of a company in fulfilling its obligations to the funders and in achieving the goals that set by the company. There are many ways that can be implemented to analyze a company's financial performance. One of them is by calculating the rate of Return On Assets (ROA) and Return On Equity (ROE). ROA and ROE calculations can be done through Du Pont System analysis, which is an analysis that combines activity ratios and profitability. This study aims to provide an overview of the future of financial performance of PT. Makassar Raya Motor Parepare Branch to be better

Keywords: ROA, ROE, Financial Performance

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