IOSR-JBM   Volume-24 ~ Issue-7 ~ July 2022

Abstract: With the substantial trend towards greening the industry, banks introduce innovative green banking initiatives expecting their customers to be satisfied with them. Customers consume features of any product or service. Determining the impact generated by features of such initiatives on customer satisfaction, is important to be identified by bankers who are novel to the field of green banking in emerging economies like Sri Lanka. Present research analyzed the impact of customer satisfaction with different features of green banking initiatives on overall customer satisfaction with green.....

Key Words: Green Banking, Features of Green Initiatives, Customer Satisfaction

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[3]. Ahanger, R., G. (2011). An investigation into the determinants of customers‟ preferences and satisfaction of internet banking: Empirical study of Iranian banking industry, Journal of applied sciences,11(3), 426-437. DOI: 10.3923/jas.2011.426.437
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Abstract: The hotel industry is continuously being used and this phenomenon will lead to the deterioration of the environment. Green hotels are new ventures for the tourism industry as repetitive usage in hotels limits the natural resources. Therefore, this study aims at analyzing green hotels' impact on the customer's perception and their selectivity toward such hotels. The first objective of the study is to find out the perception of consumers toward the green hotel. The Pro-environmental practices followed by green hotels play a vital role in protecting the environment and formulating a green initiative for society. Consumers who are using green hotels are ready to pay the premium for green services and refuse the services which are harmful to the environment to contribute towards environmental.....

Key Words: Green Hotels; customer's Perception; Revisit Intention; Pay for the premium; Environmentally friendly Practices; Guest Satisfaction.

[1]. Assaker, G., Connor, P., & Haddad R. (2020). Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels. Journal of Hospitality Marketing & Management, n.d., n.d. doi: 10.1080/19368623.2020.1751371.
[2]. Ahn, J., & Kwon, J. (2019). Green hotel brands in Malaysia: perceived value, cost, anticipated emotion, and revisit intention. Current Issues in Tourism, 23(12), 1559-1574.
[3]. Baker, M.A., Davis, E.A. and Weaver, P.A., (2014). "Eco-friendly attitudes, barriers to participation, and differences in behavior at green hotels". Cornell Hospitality Quarterly, Vol.55, No.1, pp.89-99.
[4]. Barreda, A. A., Bilgihan, A., Nusair, K. and Okumus, F., (2016). Online branding: Development of hotel branding through interactivity theory. Tourism Management, Vol.57, pp.180-192.
[5]. Berezan, O., Millar, M., &Raab C. (2014). Sustainable hotel practices and guest satisfaction levels. International Journal of Hospitality & Tourism Administration, 15 (1), 1-18.

Abstract: The research investigates the influence of access to finance and attractive quality packaging on performance of foods and beverages enterprises. Specifically, to examine the moderating role of attractive quality packaging on the relationship between access to finance and performance of foods and beverages enterprises in Sokoto, Nigeria. The study used a sample firms of 140 firms would be considered as sample frame for this study. The data would be collected from the 140 foods and beverages enterprises in the state, The data was analyzed through using Statistical Package for Social Sciences (SPSS) version 22.0 and Partial Least Square Structural Equation Modeling (PLS-SEM) version 3.0. The findings.........

Key Words: Access to Finance, Attractive Quality Packaging, Foods, and Beverages Enterprises

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Abstract: The results showed that products have an effect both directly and through satisfaction with customer loyalty of Claro Makassar Hotel customers, prices affect both directly and through satisfaction with customer loyalty of Claro Makassar Hotel customers, promotions have a positive and insignificant effect both directly and through satisfaction with customer loyalty of Claro Makassar Hotels, a place that directly affects the loyalty of customers of Claro Makassar Hotel, a place that directly affects the loyalty of customers satisfaction and does not have a direct effect on loyalty but indirectly affects loyalty through customer satisfaction, employees affect both directly and through satisfaction with customer loyalty of Claro Makassar Hotel customers, physical evidence affects both directly and through satisfaction with customer loyalty of Claro Makassar Hotels and processes affect both directly and through satisfaction with loyalty customer customers of Claro Makassar Hotel.

Keywords: Marketing Mix, Customer satisfaction, Customer loyalty

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Abstract: Indonesia is known as the largest Muslim country which is a potential market for the world of hijab fashion today. This condition causes intense competition in the hijab fashion world. Repurchase Intention is the most important component for company sales so that sales strategy must be implemented appropriately through Influencer Marketing and Emotional Branding components mediated by Brand Image on Iymel Says Hijab Products. However, several things do not show the success and strength of the Iymel Says Hijab product trying to measure brand image as an intervention. Determining this strategy can increase the Repurchase Intention of Iymel Says Hijab products which will be higher than other products on the market. The current strength of Influencer Marketing is expected to be able to be used by Iymel Says Hijab Products as a tool to win the hijab market competition in Indonesia.

Keywords: Brand Personality, Brand Credibility, Brand Love, Brand Loyality

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Abstract: International land trade has grown steadily more prosperous under "One Belt, One Road," and global trade and railroad transportation have new demands on traditional railroad waybills in the process of development, such as the settlement and transfer of property rights, giving rise to the concept of "railroad bill of lading" . This article combed through the literature on the connotation of "railroad bill of lading" and its internationalization, the impetus behind the creation of railroad bill of lading legislation, the challenges now in place, and potential solutions. It also merged Chinese and Western literature. A review of the literature reveals that the China-Europe train is the main application of the railroad bill of lading, which is still in its early stages of development. There is no......

Keywords: China-Europe freight train, railway bill, railway bill of lading, document of title, international trade

[1]. Huang, Takichi. Theoretical reflection and institutional improvement of the principle of "legal rights in rem"[J]. Jiao Tong University of Law, 2020(01):96-117.
[2]. Yang Kai. The international law guarantee of Chongqing's trade with Europe in the context of "One Belt, One Road"[J]. Journal of Chongqing University of Commerce and Industry (Social Science Edition),2022,39(01):46-53.
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[4]. Xing Haibao. The legal support of railroad bill of lading in the context of "one belt and one road" [J]. Hebei Law,2021,39(04):39-55.
[5]. Lu Baiyi, Qu Jiayin. The clarification of the proposition of "materialization" of railroad waybill and the reflection of the motive [C]. Shanghai Journal of Legal Studies, vol. 17, no. 65, 2021. 2021:22-30.

Abstract: The Nigerian pension administration has in the past four decades faced serious challenges that have militated against its smooth operations. According to accounts from scholars, some of these areas concern corruption and poor governance structure of the Nigerian pension system. The introduction of the new Contributory Pension Scheme is a robust legislation by the government under the Pension Reform Act 2014 to improve Nigeria's pension system and to standardize its operations by ensuring that retirees get their pension benefits as and when due. But its introduction has been a subject of continuing intellectual debate amongst scholars, experts and stakeholders as regards its significance, efficacy and sustainability. The study assesses the accountability and transparency.......

Keywords: Pension, Retirees, Corruption, Transparency, Accountability

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