IOSR-JBM   Volume-20 ~ Issue-3 ~ March-2018

Paper Type	:	Research Paper
Title	:	The Influence of Achievement Motivation, Courage To Take Risks, And Entrepreneurial Commitment On Business Sustainability of Local Market Traders In Makassar City
Country	:	Indonesia
Authors	:	M. Ihsan Said Ahmad || Chalid Imran Musa || Agung Widhi || Suradi Tahmir
	:	10.9790/487X-2003030106

Abstract: This study aimed to investigate the influence of achievement motivation, courage to take risks, and entrepreneurial commitment on business sustainability of local market traders in Makassar City. The population in this study involved all traders of local markets in Makassar City, amounting to 20 markets that were registered officially in the Regional market Makassar Raya of Makassar City and spread in several sub-districts in Makassar City. The total sample size in this study was 120. The results of this study indicate that achievement motivation and entrepreneurial commitment had a positive and significant influence on business sustainability, while courage to take risks had a negative and significant influence on business sustainability of local market traders in Makassar City.

Keywords: Achievement Motivation, courage to take risks, entrepreneurial commitment, business sustainability

[1]. Begley, T. M., & Boyd, D. P. 1987. A comparison of entrepreneurs and managers of small business firms. Journal of Management, 13, 99–108.
[2]. Bhatt, E. 2006. We are poor but so many: the story of self-employed women in India. Oxford: Oxford University Press.
[3]. Bhowmik, S. K. 2007. Street vending in urban India: the struggle for recognition. In J. Cross and A. Morales (Eds.), Street entrepreneurs: people, place and politics in local and global perspective (pp. 89-123). London: Routledge. http://dx.doi.org/10.4324/9780203086742.ch6
[4]. Castells, M. & Portes, A. 1989. World underneath: the origins, dynamics and effects of the informal economy. In A. Portes, M. Castells and L. A. Benton (Eds.), The Informal Economy: studies in advanced and less developing countries (pp.19-42). Baltimore: John Hopkins University Press.
[5]. Charmes, J. 2009. Concepts, measurement and trends. In J. P. Jütting and J. R. Laiglesia (Eds.), Is Informal Normal? Towards more and better jobs in developing countries (pp. 19-35). Paris: OECD.

Paper Type	:	Research Paper
Title	:	Organizational Culture: The Indian Perspective
Country	:	India
Authors	:	Shalini Kumar
	:	10.9790/487X-2003030712

Abstract: Over the past three decades' organization culture has been studied broadly by the researchers. Nowadays Key factors in human resource development are knowledge & skills, information and insight whereas values are being ignored. Just as unclean water cannot reflect the shining glory of moon, so is a contaminated mind incapable of producing clean & pure decision. As stated by Vivekananda that the Indian problem of organization is to found at the root level of personal dynamics, he believed that one of the major organizational block is jealousy this paper is an attempt to analyse the importance of values and consciousness of each individual /manager in an organization...............

Keywords: Values, Work, Organizational culture, organizational performance

[1]. Barnes,J.W.,Jackson,D.W.,Hutt,M.D.,&Kumar.,A.(20006).The role of culture strength in shaping sales force outcomes. Journal of personal selling & sales management, 26(3),255-270
[2]. Bulach, C., Lunenburg, F. C., & Potter, L. (2012). Creating a culture for high-performing
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[4]. Littlefield
[5]. Calori,R., & Sarnin, P.(1991). Cultural culture and economic performance: A French study. Organizational Science ,12 , 49-74.

Paper Type	:	Research Paper
Title	:	A Study of E-HRM Practices in Information Technology Industry
Country	:	Oman
Authors	:	Dr. K Nagendrababu || Girisha M C
	:	10.9790/487X-2003031319

Abstract: The Information Technology Has Been Developed And Advanced Over A Time. Therefore Several Organizations Are Endeavour Towards Development And Demonstrate Their Visions In Effective Manner. Due To Rapid Growth Of Electronic Management Revolution It Has Become A Necessary To Create Efficient And Effective Relationship With Human Resource Management. The Human Resource Management Department Is Considered As The Most Significant Functions In All Types Of Organizations As It Considered Greatly With Intellectual Skills.More Companies Have Been Replacing Face To Face Human Resource Administration Exercises With Electronic Human Resource Administration.........

Keywords: E-HRM, Quality Ofwork life

[1] T.G. Shejo , "E-HRM Is A Boon Or Bane " Intercontinental Journal Of Human Resource Research Review Issn: 2320-9704 -
Online Issn:2347-1662 - Print Impact Factor:1.615 Volume 4, Issue 1, January 2016.
[2] Maatman, Marco (2006) Measuring The Effectiveness Of E-HRM : The Development Of An Analytical Framework For The
Measurement Of E-HRM And Its Application Within A Dutch Ministry.
[3] S Deepa, E-HRM: The Art Of Thinking THRough Technology, International Journal Of Social Science, Issn 22309187, Vol3,
2013,
[4] Baker, W.H Detienne, K.,Smart, K.L.(1998). How Fortune Five Hundred Companies Are Using Electronic Resume Management
Systems.Business Communication Quarterly, 61(3), 8?19.
[5] Gupta, S.C.(2008). Advanced Human Resource Management. New Delhi: Ane Books India.

Paper Type	:	Research Paper
Title	:	Service Quality Gaps Among The Selected Public And Private Sector Banks In Visakhapatnam City
Country	:	India
Authors	:	Mr.D.Sidhardha || Dr.P.Purna Chandra Rao
	:	10.9790/487X-2003032025

Abstract: Indian Financial System Is Undergoing Speedy Expansion And Quantitative Progression Of Existing Financial Service Institutions As Well As New Financial Systems. The Sector Comprises Commercial Banks, Insurance Companies, Non-Banking Financial Companies Etc. Rbi Has Permitted New Entities Such As Payments Banks Recently In Addition To The Existing Institutions. Indian Banking Sector Is Fiercely Competitive In The Post Liberalization Period Which Positions Up A Need To Emphasis On Service Quality Exponentially. Service Quality Is A Customer Centric Element In Service Sector Impacting Customers' Satisfaction. Service Quality Is An Abstract Term Which Is The Difference Between Customer Expectations........

Keywords: Service, Quality, Reliability, Assurance, Tangibility, Empathy, Responsiveness.

[1]. Dr.A.Sujatha, C.Chitra,"A Comparative Study On Bankers Perception Of Customer Service Quality Of New Generation Banks And Foreign Banks In Chennai",Ijarset, Vol. 4, Issue 6 , June 2017 .
[2]. Neena Prasad," A Study On The Role Of Service Quality On Customer Retention In Banks", Msruas(2015).
[3]. Dilip Kumar Jha," A Study On The Level Of Consumer Satisfaction At Nationalised Banks Of India", Research Jounal Of
Management Sciences, Vol. 5(9), 33-36, September (2016).
[4]. Dr. Supreet Singh, Ms. Sakshigoyal," Customer Preferences And Expectations For Retail Banking Services", Xvi Annual
Conference Proceedings January, 2015.
[5]. Tan Lay Hong, Maranmarimuthu," "Relationship Between Service Quality And Customer Satisfaction: A Study Of Malaysian
Banking Industry", Journal Of Technology Management And Technopreneurship, Volume: 2, Issue: 2 July - December 2014.

Paper Type	:	Research Paper
Title	:	A Comparative Study of Service Quality Dimensions in Indian Banking Industry
Country	:	Malaysia
Authors	:	Dr. Payal Bassi || Navneet Mittal
	:	10.9790/487X-2003032631

Abstract: Banking Sector Being Highly Volatile Sector Has Increased Pressure On The Banks To Retain, Attract And Sustain Existing And New Customers. The Study Is Aimed To Study The Various Services Provided By The Banks And To Identify The Factors Affecting Service Quality In Indian Banking Industry. Major Part Of The Data For The Study Is Primary Data Which Is Collected Through The Use Of Questionnaire. It Is Found That Customers Of Public Sector Commercial Banks Believe That Public Sector Banks Are More Reliable And This Perception Varied With Respect To Demographics Of Respondents. But When Services Are Compared Specifically On The Basis Of Quality Of Service Private Sector Banks Are Way Ahead.

[1]. Gronroos, Christian (1990). Service Management And Marketing: Managing The Moments Of Truth In Service Competition, Lexington, MA:Lexington Books D.C. Heath.
[2]. Yonggui, W. (2003). The Antecedents Of Service Quality And Product Quality And Their Influences On Bank Reputation: Evidence From The Banking Industry In China. Managing Service Quality, 13 (1), 72-83. 3.
[3]. Johnston C T (2004). Customer Satisfaction With Provider Response To Service Failure. Http://Www.Utm.Edu/Staff/Johnston/Papers/AAIC04Johnston-T.Pdf4.
[4]. Vanniarajan, T. (2007). Service Quality In Commercial Banks: An Empirical Study Among Rural And Urban Customers. A Journal Of New Delhi Institute Of Management 5(July: 2): 8-19

Paper Type	:	Research Paper
Title	:	Influence of Participatory Decision Making On Pupils Management in Primary Schools of Kapseret Division
Country	:	Kenya
Authors	:	Tanui Julius Kimeli || Jackson Too || Paul Sutter
	:	10.9790/487X-2003033237

Abstract: The Main Aim Of The Study Was To Look Into The Influence Of Participatory Decision Making On Primary Schools Management At Kapseret Division, Wareng Sub-County, Uasingishu County Kenya. The Objective Of The Study Was To Find Out The Influence Of Participatory Decision Making On Management Of Pupils. The Study Research Design Used In This Study Is Descriptive Survey. The Study Will Be Carried Out In Kapseret Division, Wareng Sub-County, Uasingishu County Kenya. Therefore The Study Targeted 52 Head Teachers, 343 Respondents In The Selected Schools In Division. To Sample The Teachers The Researcher Used Simple Random Sampling Method and Used Table Of Determining Sample Size To Get A Sample Of 165. The Study Sampled 15 Head Teachers Using Purposive Sampling Method...................

Keywords: Participatorydecision Making, Management Of Pupils, Roll-Calling, Time Management And Rules And Regulation.

[1]. Aggrawal, G. (2004). Student Voice: A Historical Perspective And New Directions. Paper No 10. Department Of Education.
Melbourne.
[2]. Anderson, G. L. (2008). Toward Authentic Participation: Deconstructing The Discourses Of Participatory Reforms In Education.
American Educational Researchjournal,35(4),571-603.
[3]. Annual Meeting Of The American Education Research Association,Atlanta, GA: 12-16 April.
[4]. Armstrong, M. (2009).Term Reward.London Chartered Institute Of Personnel And Development.
[5]. Bacharach SB, Bamberger P, Conley SC, Bauer S 2000.The Dimensionality Of Decision Participation In Educational Organization:
The Value Of A Multi-Domain Evaluative Approach. Educational Administration Quarterly, 26: 126-167.

Paper Type	:	Research Paper
Title	:	Measurement of Customer Satisfaction of Different Mobile Operators in Bangladesh; a Study on Bangabandhu Sheikh Mujibur Rahman Science and Technology Univeristy, Gopalganj, Bangladesh
Country	:	Bangladesh
Authors	:	Tapas Bala || Imran Hossain || Dr. AKM Golam Rabbani Mondal
	:	10.9790/487X-2003033847

Abstract: The Mobile Market Is One Of The Fastest-Growing Markets In The World Economy. The Competition In This Sector Has Become Very Intense And The Companies' Need For Survival, In These Very Difficult Conditions That Dominate In This Sector, Force Them To Search For Ways To Attract And To Retain Customers. Every Company Wants To Stay In The Mind Of Customer By Creating Customer Loyalty. Customer Satisfaction Is One Of The Factors For Achieving This Aim. The Objectives Of This Research, Is To Capture The Present Situation With Regard To The Satisfaction Of Mobile User On Bangabandhu Sheikh Mujibur Rahman Science And Technology University, Gopalganj, Bangladesh. There Are Different Factors Which Affect The Customer Satisfaction.......

Important Words: Customer Satisfaction, Customer Loyalty, Mobile Phone User.

[1]. Alderfer, C. P. (1969). An Empirical Test Of New Theory Of Human Needs. Organizational Behavior And Human Performance, 4,
142-175. Http://Dx.Doi.Org/10.1016/0030-5073(69)90004-X
[2]. Alderfer, C. P. (1972).Human Needs In Organizational Settings. Free Press, New York.
[3]. Churchill, G.A. And Surprenant, C. (1982), "An Investigation Into The Determinants Of Customer Satisfaction", Journal Of
Marketing Research, Vol.19, November, Pp. 491-504.
[4]. Engel, J.F. And R.D. Blackwell, (1982), Consum Er Behavior, CA: Holt, Rinehart And Winston.

Paper Type	:	Research Paper
Title	:	INVESTIGATING THE IMPACT OF GOOD CORPORATE SOCIAL RESPONSIBILITY ON EMPLOYEE ENGAGEMENT AT A SOUTH AFRICAN ORGANISATION
Country	:	South Africa
Authors	:	MBALI MASEKO || PATRICK MUPAMBWA
	:	10.9790/487X-2003034863

Abstract: The Aim Of The Study Was To Investigate Corporate Social Responsibility (CSR) As A Business Practice And Philosophy And Outline Its Impact On Employee Engagement And Workforce Retention At A Food Manufacturing Company. This Organisation Would Then Be Able To Identify Organisational Gaps In CSR Practices And Outline Improvement Actions Key To Increasing Employee Engagement And Retention, And Potentially Improve Business Performance. Disengaged Employees Are Less Motivated And Productive Than Engaged Employees And Therefore Have A Negative Impact On Business Performance. Through Its Engagement Survey, The Organisation Discovered That Many Employees Were Disengaged And With Its Declining Financial Performance, There Is A Suggested Association Between..............

Keywords: Business Performance; Career Growth; Corporate Social Responsibility; Disengaged Employees.

[1]. Saks A.M. & Gruman, J.A. (2014).What Do We Really Know About Employee Engagement?Human Resource Development Quarterly, Volume 25, Issue 2, Summer 2014 .
[2]. Gross, R. (2010). Whitepaper On Corporate Social Responsibility And Employee Engagement: Making The Connection. Available From: Http://Www.Mandrake.Ca/Bill/Images/Corporate_Responsibility_White_Paper.Pdf. [Accessed 6th March 2016].
[3]. Simpson, J. & Taylor, J. (2013). Corporate Governance, Ethics And CSR. London: Kogan Page.
[4]. Wang, H., Tong, L., Takeuchi, R. & George, G. (2016). Corporate Social Responsibility: An Overview And New Research Directions. Academy Of Management Journal, 59(2): 534-544.
[5]. Bridger, E. (2015). Employee Engagement. London: Kogan Page.

Paper Type	:	Research Paper
Title	:	Role of Microfinance in Women Economic Liberalisation (With Special Reference to Rajasthan)
Country	:	India
Authors	:	Dr. Meenakshi Anand || Bisma Kanwal
	:	10.9790/487X-2003036472

Abstract: Women Plays Important Role In Bringing Growth Not Only In Family But Also In Community And Nation. For Overall Upliftment Of Society Women Are Need To Be Empowered. Microfinance Is One Of The Emerging Tools For The Women Economic Empowerment And It Also Promotes Entrepreneurship. Microfinance Help In Reaching Out The Women's Which Were Outside The Purview Of A Formal Financial Institution. Microfinance Helps The Women To Overcome The Financial Barrier Which Leads To Their Economic Liberalisation Which May, In Turn, Help Them To Overcome Other Barriers Such As Personal Barrier, Society Barrier Or Psychological Barrier...........

Keywords : Women, Microfinance, Empowerment, Economic Liberalisation, Entrepreneurship.

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Paper Type	:	Research Paper
Title	:	Corporate Social Reporting Practices Of Selected Public Sector Companies of India
Country	:	India
Authors	:	Sandeep Kumar
	:	10.9790/487X-2003037378

Abstract: This study examines the extent of disclosure in annual reports for social reporting by Indian corporate. Data were collected from the annual reports of the companies for the year 2014 and the level of disclosure is measured using social disclosure index. The study identifies the extent of corporate social reporting practices of 16 selected public sector companies of Dollex-200. Social Disclosure Index (SDI) has been calculated to measure the type and extent of social disclosure on sample of 16 Indian companies. The result of the study indicates that Community Involvement Disclosure are significant and it has a positive impact on the market price of the share but Human Resource Disclosure, Product & Consumer Disclosure and Environmental Disclosure have a negative impact on the market price of share.

Keywords : Social Disclosure Index, Market price of Share, Annual reports, India.

[1]. Crawford, E.P. and Williams, C.C. (2010), "Should Corporate Social Reporting be Voluntary or Mandatory? Evidence from the Banking Sector in France and the United States", Corporate Governance, Vol. 10, No. 4, pp. 512-26.
[2]. Haider B. M. (2010), "An Overview of Corporate Social and Environmental Reporting (CSER) in Development Countries." Issues in Social Environmental Accounting , Vol. 4, No. 1, pp. 3-17.
[3]. Imam, S. (2000)."Corporate Social performance reporting in Bangladesh", Managerial Auditing Journal,Vol. 15, Iss. 3, pp. 133-141
[4]. Islam, M. and Dellaportas, S. (2011), "Perceptions of corporate social and environmental accounting and reporting practices from accountants in Bangladesh", Social responsibility journal, Vol. 7, No. 4, pp. 649-64.
[5]. Khan, M.H. (2010), "The effect of corporate governance elements on corporate social responsibility (CSR) reporting", International Journal of Law and Management, Vol. 52, No. 2, pp. 82-109.