IOSR-JBM   Volume-23 ~ Issue-4 ~ April 2021

Abstract: The m'vuba language, being one of the Congolese languages, is spoken by a minority people in the province of North Kivu, precisely in the territory of Beni. Since this language is rarely spoken and tends to disappear, we are devoting our research on the conjugation of the said language in order to update it in order to constitute a base which can serve as a reference for speakers and researchers interested in this language. Knowledge of conjugation could facilitate communication in the m'vuba language. To arrive there, the descent on the ground, the observation and the analysis made it possible to arrive at the rules presented in the form of formulas which make it possible to express such or such other aspect of the action expressed by the verb. The result we have reached proves that the m'vuba attests.....

Key-words : P.V : Préface verbal, Subst : Substitutif, Rad : Radical verbal, Trad : Traduction.

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[5]. COPANS J., l'enquête et ethnologique de terrain, Nathan, Paris, 1998, 111 pages.

Abstract: Income tax is an instrument used by the government to achieve its social and economic objectives. Simply put tax is a duty or tariff that earning individuals pay to the Government in exchange of certain benefits such as law and order, healthcare, education, infrastructure and a lot more. With proper planning tax liability can be reduced and optimized effectively, leaving you with a greater share of our income in our hands than being paid out as tax. In India, Income tax was first time introduced in the year 1860 by Sir James Wilson in order to meet the loss caused on account of military mutiny in 1857. In the year 1886, a separate Income Tax Act was passed; this act was in force for a long time.......

Key-words : Income Tax, Basic Concepts.

[1]. Puttaswamy "Income Tax Reforms in India a Study on Perceptions of Income Tax Assesses and Authorities", Shodh Ganga a reservoir of Indian theses 2@ INFFLIBNET.
[2]. Yadawananda Neog and Achal Kumar Gaur "Tax Structure and Economic Growth: A Study of Selected Indian States", Journal of Economic Structure, the Official Journal of Pan - Pacific Association of Input-Output Studies (PAPAIOS) May, 2020.
[3]. Sopan Kasinath "A Study of Income Tax in India: Taxpayers Point of View", Journal of Commerce and Management Thought , January, 2016. DOI:10.5958/0976-478X.2016.00041.0.
[4]. Ashish Mishra and Brijesh Kumar Yadav "Personal Income Structure in India: An Evaluation", International Journal of Current Research, Vol. 9, issue 01, pp 45902-45905, January, 2017.
[5]. Research Paper on "Direct taxation", published by Directorate of Studies, The Institute of Cost Accountants of India (ICAI), CMA Bhawan, 12 Sudder Street, Kolkata.

Abstract: Background: In the contemporary technologically advanced world, surrounded by packed social media usage, has made communication rapid, easy, interactive, entertaining, and almost free. Interpersonal skills have been regarded critically important for the success of an individual in personal life and professional life for the reason that it is a medium of exchanging ideas, matters, and thoughts from one person to another under socially applicable rules or termed as socialization.
Materials and Methods: For this purpose, data from 361 teenagers aged 13 to 19 was collected voluntarily by the private and government schools upon request. The sample was drawn through convenience sampling technique due to constraints of COVID-19, where a 5-point Likert scale questionnaire was used for data collection. Meanwhile, for empirical analysis, SmartPLS was used which assisted in the confirmatory factors analysis (CFA) in which structural equation.....

Key Word: Social media; Inter-personal skills; Interpersonal Communication; Social skills; Self-esteem; Teenagers, Malaysia

[1]. Subramanian, K.R., 2017. Influence of social media in interpersonal communication. International Journal of Scientific Progress and Research, 38(2), pp.70-75.
[2]. Ten Wong, D.H., Phang, C.S., Maarop, N., Samy, G.N., Ibrahim, R., Yusoff, R.C.M., Magalingam, P. and Azmi, N.F.M., 2017. Effect of Social Media on Human Interpersonal Communication: A Review. Open International Journal of Informatics (OIJI), 5(2), pp.1-6.
[3]. Song, Q., Wang, Y., Chen, Y., Benitez, J. and Hu, J., 2019. Impact of the usage of social media in the workplace on team and employee performance. Information & Management, 56(8), p.103160.
[4]. Ten Wong, D.H., Phang, C.S., Maarop, N., Samy, G.N., Ibrahim, R., Yusoff, R.C.M., Magalingam, P. and Azmi, N.F.M., 2017. Effect of Social Media on Human Interpersonal Communication: A Review. Open International Journal of Informatics (OIJI), 5(2), pp.1-6.
[5]. Keles, B., McCrae, N. and Grealish, A., 2020. A systematic review: the influence of social media on depression, anxiety and psychological distress in adolescents. International Journal of Adolescence and Youth, 25(1), pp.79-93

Abstract: This study used the Kano model for analysis and found 5 items that can both highly increase customer satisfaction of H Supermarket and highly reduce customer dissatisfaction, including: employees can respond quickly to customer needs; staff can provide reliable services ; employees can give priority to the interests of customers; the workplace provides services that make customers feel at ease; employees can provide conscientious services; commodity prices are clearly marked . Supermarkets may strengthen these items to improve customer satisfaction and increase revenue.

Key-words : Kano model, Supermarket, customer satisfaction

[1]. Chung Y.C. and Chen H.C., 2015. Study on the correlation among service quality, relationship quality and customer satisfaction– A case study of H hotel. International Journal of Latest Research in Science and Technology, 44(4), 1-7.
[2]. Haywood-Farmer, J., 1988. A conceptual model of service quality. International. Journal of Operations and Production Management, 8(6), 19-29.
[3]. Matzler, K., Bailom, F., Hinterhuber, H. H., Renzl, B. and Pichler, J., 2004. The asymmetric relationship between attribute-level performance and overall 50 customer satisfaction: a reconsideration of the importance–performance analysis. Industrial Marketing Management, 33: 271-277.
[4]. Mohsin, A., and Ryan, C., 2005. Service quality assessment of 4-star hotels in Darwin, Northern Territory, Australia. Journal of Hospitality & Tourism Management, 12,25-36.
[5]. Parasuraman, A., Zeithaml, V. A. and Malhorta, A., 2005. E-S-QUAL: A multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213-233.

Abstract: his study aims to explore the customers' satisfaction and importance with the items of service quality, find the items for prior improvement and offer the suggestions. It adopted questionnaire survey and treated shoe store H as the subject. By IPA, it probed into the customers' importance and satisfaction with items of service quality. According to research findings, the items in Zone of Concentrate Here include (1) service personnel can immediately respond to customers' demands and questions, (2) they can immediately provide services needed, (3) they can immediately respond to customers' demands, (4) specific interior facilities, circulation and signs, (5) they can precisely and immediately accomplish the service. They should be immediately improved. It is suggested that the shoe store should specify interior facilities, circulation and signs, upgrade employees' training, reinforce responsive quality, accelerate the responses to customers' demands and questions, immediately offer services needed, immediately respond to the customers' demands and precisely and immediately accomplish the services offered.

Keywords: IPA, service quality, Zone of Concentrate Here

[1]. Antony, J., Antony, F.J. Ghosh, S., 2004. Evaluating service quality in a UK hotel chain: a case study. International Journal of Contemporary Hospitality Management,16, 380-384.
[2]. Chung Y.C.,Chen H.C., 2015. Study on the correlation among service quality, relationship quality and customer satisfaction– A case study of H hotel. International Journal of Latest Research in Science and Technology, 44(4), 1-7.
[3]. Cronin,J.J., Taylor, S.A. ,(1992). Measuring service quality: are-examination and extension ,Journal of Marketing,56(3),p.55–68.
[4]. Etzel, Michael J., Bruce J. Walker, William J. Stanton, 2001, Marketing Management 12th Edition, McGraw. Hill, Irwin.pp.120-125.
[5]. Gronroos, C., 1984. A service quality model and its marketing implications, European Journal of Marketing, 18, 36-44.

Abstract: Global financial market movements during Q3-18 were still influenced by sentiment on the strengthening US economy and escalating trade tensions that created uncertainty on global financial markets. The Central Bank of China (People's Bank of China / PBoC) again depreciated the yuan exchange rate against the United States (US) dollar. This means that throughout the week the PBoC has continued to weaken the yuan exchange rate. Slowly but surely, the People's Republic of China currency, the renminbi, began to play an important role in international trade. In Indonesia, currently around 10 percent of international trade transactions use the currency of the country led by Xi Jinping. The purpose of this study is to assess the direct impact of yuan depreciation on the global economy, as........

Key-words :Yuan depreciation, global economy.

[1]. BPS. (2020). Produk Domestik Bruto Indonesia Tahun 2008- 2018. Jakarta: BPS.
[2]. Bloomberg. (2020). China Said to Intervene in Offshore Yuan Market to Curb Declines. Bloomberg News.
[3]. Chaitanya. (2016). Impact of Devaluation of Yuan on Indian Economy and Select Global Stock Indices. International Journal of Management and Business Studies. Vol. 6(1). pp.14-16
[4]. http://www.bloomberg.com/news/articles/2016-06-29/china-s-yuan-strengthens-for-second-day-as-brexit-turmoil-abates.
[5]. https://www.bi.go.id/id/perbankan/ssk/peran-bi/peran/Contents/Default.aspx

Abstract: This study examines the impact of market efficiency in the capital market context. The objectives of this research work are to examine the impact of the Nigerian stock exchange on economic development in Nigeria, to provide adequate liquidity to investors, broaden the ownership base of asset and to investigate the effort of the stock market in funds mobilization. Secondary data were source through the use of CBN Statistical Bulletin. Data was processed using the Electronic View [E- VIEW] and was estimated using co-integration. The result above shows that the constant parameter is directly related with gross domestic product, it has a positive coefficient of 8.995583 which implies that if all explanatory variables are held constant in the short-run, gross domestic product will increase by 8.995583 units. The inflation rate (INFR) showed a positive coefficient of 0.013562 which implies that a unit increase in the level.......

[1]. Abu, N. (2009). Does Stock Market Development raise Economic Growth. Evidence from Nigeria. Journal of Banking and Finance, 1 (1), 15-26.
[2]. Adamu, J. A., & Sanni, I. (2005). Stock Market Development and Nigerian Economic Growth. Journal of Economic and Allied Fields, 2 (2),116-132.
[3]. Afees, A. S., & Kazeem, B. A. (2010). The Stock Market and Economic Growth in Nigeria. An Empirical Investigation. Journal of Economic Theory, 4 (6), 65-70
[4]. Agarwal, R. N. (2000). Capital Market Development, Corporate Financing Pattern and Economic Growth in India. Working Paper, IEG, New Delhi, India, 1-19.
[5]. Akingbohungbe, S. S. (1996). The Role of the Financial System in the Development of the Nigerian Economy. Paper Presented at a Workshop Organized by Centre for Africa Law and Development Studies. Transcorp Hilton Hotel, Abuja

Abstract: The study examined the Impact of corporate social responsibility of Mobile Telecommunications Network (MTN)Nigeria on the Host community, the Federal Capital Territory (FCT) Abuja. The study population of 1,633,827 (MTN customers/inhabitants in the six Area Councils) of the FCT, was considered and a sample size of 400 respondents was drawn, using Taro Yamane's sample determination technique. Data was collected using random and stratified sampling as interview and observation. Likert Scale, Correlation and the multiple regression analysis were carried out to ascertain the level of involvement of MTN's corporate social responsibility in the Federal Capital Territory Abuja; using three dependent variables of healthcare needs, providing educational facilities and......

Keywords: Network, social responsibility, healthcare service, educational facilities, employment, MTN, host community, Nigeria..

[1]. Aiyeku, I. F., Haran, E. & Jarutirasam, P. (2011). Marketers' Perception of Corporate Social Responsibility and the Impact on Company's Performance: A Study of Companies in the Nigerian Service Industry in Lagos metropolis. Paper presented at the 2011 International Conference on CRS in Sub-Saharan Africa, December 12-14, Lagos.
[2]. Amaeshi, K. M.; Adi, B. C.; Ogbechie, C.; & Amao, O, O. (2006). Corporate Social Responsibility (CSR) in Nigeria: western mimicry or indigenous practices? No. 39-2006 ICCSR Research Paper Series - ISSN 1479-5124, The university of Nottingham
[3]. Andabai, P. W., & Basuo, B. K., (2013). Multinational Oil Companies and Corporate Social Responsibilities: The Host Communities Experience; AFRREV IJAH An International Journal of Arts and Humanities Bahir Dar, Ethiopia Vol. 2 (3), S/No 7, July, 2013: 119-133 ISSN: 2225-8590 (Print) ISSN 2227-5452 (Online)
[4]. Asumah, A. (2015). Effect of Corporate Social Responsibility on Community Development- A case study of Anglogold Ashanti, Obuasi Mine: A Thesis submitted to the Department of Marketing and Corporate Strategy, Kwame Nkrumah University of Science and Technology; KNUST School of Business.
[5]. Bichta, C. (2003). Corporate socially responsible industry (CSR) practices in the context of Greek. Social Responsibility and Environmental Management, 10, 12-24.